This profile has been claimed by the business owner or representative.
Extended Stay America - Toledo - Holland
- Other
- Holland, OH
About this business
Location details
6155 Trust Drive, Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good For the very good price, this is an excellent place to lay your head for a night's sleep.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that your recent stay with us was enjoyable and just what you needed while on the road. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
There's a Texas Roadhouse right next door. Serviceable.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm glad that we were able to accommodate your needs with a comfortable room and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Family Reunion Would have given higher rating had I been given the type of room I reserved, and paid for 3 weeks prior to check in, and phoned the facility 3 days prior to check in to verify my room type, and that they had my pet listed... Was told it was not a problem. Requested "smoking and had Pet". Was given a non smoking room, and told pets are only allowed on the 1st floor (all non smoking), and pets were not allowed in the elevator. While there, I spoke to other guests (smoking guests) and observed guests coming off e... read more
Business response:
I appreciate you bringing your experience to our attention. I was upset to read your remarks regarding the false information provided to you at check-in. Please accept my apologies. We do allow pets in all rooms types, therefore we do have a select number of smoking rooms as well, I will look into this further to determine why this situation occurred. To ensure that a situation like yours doesn't happen again, I have talked to my entire front desk staff to ensure that they are providing accurate information to all guests. Yo... read more
"Extended" Honeymoon It worried us a lot based on other people writing negatively about it. But, we entered and had great customer service. Even though there is a little smoke smell, they are making into a no smoking hotel soon. The room was more than what we could ask for. Well kept, kitchen, storage, and the bathroom was very nice. O erall great experience for a couple to get away.
Business response:
Marc - Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the positive experience you had during your recent stay at our hotel, from the friendly staff to the cleanliness of the guest room. I truly appreciate it. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
The best of many hotels we stayed on our vacation The best of many hotels we stayed on our vacation and most reasonable priced very nice!!
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our great value and comfortable rooms. I am very pleased to hear that we exceeded your expectations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Not the best, not the worst The girl at the front desk was so friendly. I felt bad for her because she kept having to GI into another room ton get the papers for people to sign. The printer and computer should probably be in the same room. Also, when I walked into my room it was an ice box. The air was in full blast, I had to turn the heat on to get it back to normal. The sheets were clean but the brown blanket between the sheets and comforter did not look like it was washed, it had hair on it. The mirror was not clean in th... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our staff and fully equipped kitchens; however, we apologize for the cleanliness issues you experienced. To uphold our company's high standards, I will ensure that our housekeeping staff is properly cleaning all areas of guest rooms going forward. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing Extended Stay Hotels. We hope we have the opportu... read more
very pleasing clean nice stay very nice stay. staff was nice. place was well kept up.
Business response:
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the friendliness of our staff, upkeep of our building and the fact that you found your stay to be enjoyable. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Toledo - Holland
How is Extended Stay America - Toledo - Holland rated?
Extended Stay America - Toledo - Holland has a 3.7 star rating with 1,366 reviews.
When is Extended Stay America - Toledo - Holland open?
Extended Stay America - Toledo - Holland is open now. It will close tomorrow at 12:00 a.m.