Extended Stay America - Tucson - Grant Road

Business response:

Thank you for your fabulous rating and for letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Steve, thank you for your review. We are glad you had an overall satisfactory stay. However, we are sorry for the issues you encountered with the television. Your feedback will be shared with our maintenance team for review and action. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management 

Business response:

Maria, thank you so much for the perfect rating of your time at Extended Stay America. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Thank you for sharing your review. We are sorry your stay was not a pleasant one and regret the insect you encountered. Your comments will be shared with the housekeeping team to be more diligent going forward. We hope to see you again in the future for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay. However, we apologize for the issues you experienced with your television channels. We value your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management