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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No frills, but yes roach! No frills and we didn't expect any or we would have been disappointed. Minimum amenities. We had to ask for the kitchen stuff and coffee maker (no coffee provided). There was a huge roach crawling in the bathroom!
Business response:
Thank you for sharing your review. We are sorry your stay was not a pleasant one and regret the insect you encountered. Your comments will be shared with the housekeeping team to be more diligent going forward. We hope to see you again in the future for a much better experience. Sincerely, Hotel Management
Staff are wonderful Excellent
Business response:
Thank you for choosing Extended Stay America and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future. Sincerely, Hotel Management
Mucho ruido por la noche. Gente peleándose y gritado las 4:30 de la noche. El internet no funciona
Business response:
Thank you for being our guest. We apologize for anything other than a completely satisfying stay. Your helpful comments will be shared with our team, and we will use them for future improvements. We hope that the rest of your visit was enjoyable, and we would love to have another opportunity to welcome you back for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Business response:
Andrae, thank you for your ten-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
That it was really quiet no one was bothering us or selling dope
Business response:
Ray, thank you for your review. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope to see you again soon on your next visit this way. Sincerely, Hotel Management
Amazing staff people The staff here is amazing. The reason I booked was the front desk person was so helpful. When I arrived, the other front desk person was just as great.
Business response:
Thank you for taking the time to share your impressions of our hotel. We are pleased to know that the service you received was exceptional, and we appreciate you highlighting this in your review. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
they are doing their own dish TV and it's terrible!!!
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. However, we apologize for the issues you experienced with your television channels. We value your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
No ice machine vending machines a joke and manager treats everyone like they are a criminal last time you will see me here
Business response:
Ray, thank you for your review. We are sorry for disappointing you and for the unpleasant experience with some of our associates. We value your feedback and will use it to make sure we are more consistent in our service delivery. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 3.5 star rating with 2,618 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.