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Extended Stay America - Tucson - Grant Road
- Hotels
- Tucson, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5050 E. Grant Rd., Tucson, AZ, 85712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our room wasnt ready even though we arrived after 3. The front desk clerk was far from friendly and didnt seem to mind that we had to wait for a room. Room was large and clean enough but there were hardly any electrical outlets near the desk or bed! Had to charge phone in the kitchen and couldnt use my computer while sitting on the bed or at the desk- no close outlets. The tv had less then 10 watchable channels, the channel list in room was wrong and the Showtime guide was last months. Not a good value for what i spent. Not ... read more
Business response:
Thank you for being our guest. Although you liked the size of your room, we are sorry your suite was not ready upon arrival. We are reviewing this situation to see what went wrong so we can avoid this in the future. Also, your feedback will help us to improve our service and facilities going ahead. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
The bed was filled with hair and had bed bugs in the sheets
Business response:
Dear Valued Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
When I arrived the trash had' t been taken out of my room. There was a fight next door at 3:30 am
Business response:
Thank you for posting a review of your stay. We apologize for the cleanliness issues you encountered in your room and that you were disturbed at night by noise from other guests of the hotel. We have discussed your concerns with our housekeeping team, and we're working with them to reiterate the importance of our daily checklists to make sure this isn't repeated. Also, we wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. We hope to have the cha... read more
Frequently asked questions about Extended Stay America - Tucson - Grant Road
How is Extended Stay America - Tucson - Grant Road rated?
Extended Stay America - Tucson - Grant Road has a 4.3 star rating with 1,727 reviews.
When is Extended Stay America - Tucson - Grant Road open?
Extended Stay America - Tucson - Grant Road is open now. It will close tomorrow at 12:00 a.m.