Extended Stay America - Union City - Dyer St.

Business response:

Jessie, thank you for the feedback. We are glad to read you had an overall pleasant visit and that our location was perfect for your needs. However, we are sorry for the cleanliness issue you encountered in your room and regret the inconvenience it caused. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you. Sincerely, Hotel Management 

Business response:

Costa, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

We are delighted you chose to stay with us at Extended Stay America. We appreciate your feedback and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management