Extended Stay America - Union City - Dyer St.

Business response:

Dear Marquest, Thank you for taking the time to share your experience. We’re glad to hear that our location met your needs, but we’re sorry that the condition of your room did not meet your expectations. We understand the importance of ensuring every guest feels comfortable and confident in the cleanliness and upkeep of their accommodations. Your feedback has been shared with our housekeeping and maintenance teams to ensure that all rooms are thoroughly inspected and refreshed before each new arrival. We appreciate your pati... read more

Business response:

Dear John, We’re so glad to hear you enjoyed your stay and that our rooms, fresh linens, and towels hit the mark! It means a lot to know the little details made a positive impression. Our team takes pride in creating a space that feels clean, comfortable, and welcoming. Your thoughtful words made our day, and we’ll be sure to pass them along to our housekeeping staff; they’ll be thrilled to know their hard work didn’t go unnoticed. We’d be honored to welcome you again the next time you're in town. Until then, thank you again... read more