Extended Stay America - Virginia Beach's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Virginia Beach

3.2
  • Hotels
  • Virginia Beach, VA

About this business

HospitalityHotels

Location details

5757 Cleveland Street, Virginia Beach, VA, 23462, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.21,600 reviews
Select a rating
paulo's profile image
paulo 
4 years ago

they almost kick you out of there overall ok. but it almost feels that as check out time approaches they want you out of there. front desk lady called our room to check if we were checking out or staying another night. after telling her the approx time we would leave she called again closer to that time to ensure we were either gone or almost gone. on top of that the room service lady came knocking on our door three times...one of them almost barging in without waiting for a response. 

Business response:

Thank you for choosing our hotel for your recent visit and your response. We will share your response with our staff to improve our services. We hope to see you return very soon. 

Earlene's profile image
Earlene 
4 years ago

Business response:

Thank you for choosing the Extended Stay America Virginia Beach for your recent stay. We are glad that you enjoyed your visit and hope to see you return very soon. 

Anonymous's profile image
Anonymous 
4 years ago

Convinced, everything is right there from place to place. 

Business response:

Thank you for your valuable feedback. We would love to get more details on how we could improve our service. My name is Carana the AGM at Extended Stay America Virginia Beach. You can contact me by phone at 757-490-9367 carana.maceluch@aimhosp.com. Thank you for choosing to stay with us. Have a wonderful day. 

Dustin's profile image
Dustin 
4 years ago

Great priced hotel 15min from the beach This is a very nice hotel for the price. I would honestly pay $100 a night for this place. Only complaint was that the walls are super thin. But thats really nit picking 

Business response:

Thank you for bringing this issue to our attention, we are so delighted to hear you in enjoyed your stay with us. Please let me know if I can be of further assistance. 

Matthew's profile image
Matthew 
4 years ago

Business response:

thankyou for your comments. We will share them with our staff and we look forward to seeing you return. 

Mica's profile image
Mica 
4 years ago

Business response:

Thank you for your valuable feed-back. We will share them with our staff and we look forward to seeing you return. 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for sharing your experience with us. We are sorry the we did not deliver to your expectations. We have shared your comments with our staff and will improve for your next visit 

Anonymous's profile image
Anonymous 
4 years ago

Beautiful room. Nice building, grounds. Helpful desk staff. Maintenance And housekeeping loud. 

Business response:

Thank you for your response. We have shared your response with our entire staff to improve your future stay with us. We look forward to seeing you again in the near future. 

Anonymous's profile image
Anonymous 
4 years ago

They did not tell me that apparently they had some type of bugs in their hotel and they took all the furniture out just some tables in the bed was left and one hard chair in the wheelchair was uncomfortable for me to not have any furniture to get out of my wheelchair to sit on my son had one place to set and I told him that I needed the extra bed because he little extra sofa to sleep on and there was nothing from sleep on and no extra furnitur. It was relatively clean the hotel we just left it there wasn't no that was not a ... read more

Business response:

Thankyou for sharing your experience with us. We are sorry the we did not deliver to your expectations. We have shared your comments with our staff and will improve for your next visit. 

Frequently asked questions about Extended Stay America - Virginia Beach

How is Extended Stay America - Virginia Beach rated?

Extended Stay America - Virginia Beach has a 3.2 star rating with 1,600 reviews. 

When is Extended Stay America - Virginia Beach open?

Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.