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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Extended Stay America – Virginia Beach features clean, fresh, and modernized comfort. Feel at home with our fully-equipped kitchens, including an oven and dishwasher, on-site laundry facilities, and fitness center. Conveniently located right off of I-264, this Extended Stay America hotel is only minutes away from fun in the sun at Virginia Beach. You’ll also have access to food and swings at Topgolf, located just 5 minutes away. *This property only accepts chip cards for payment*Extended Stay America – Virg... read more
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
loved. loved. loved. I was so comfortable. I extended my stay and the front desk let me stay in my same room and transition was smooth.
Business response:
Dear Valued guest, Thank you for choosing to stay with us and providing us with such valuable feedback. We are so excited to hear you enjoyed your stay. Please let us know if we can be of further assistance. Have a marvelous day.
Business response:
Dear Valued guest, Thank you for your valued feed back. We are so excited to hear you enjoyed your stay with us. Once again thank you for your loyalty. We look forward to seeing you when you come back to the Virginia Beach area.
A home away from home. The rooms was excellent and a center table was missing. Early in the morning i heard a knock on my door...a lady brought the center table and inquired if i needed anything else.
Overall nice. Looks like an apartment complex. Room was nice. Rooms do not have coffee. No breakfast as well. Overall easy to walk to fast food. Parking is mixed use do very crowded but youll find a space. Nice staff on arrival.
Business response:
Thank you for bringing this issue to our attention, we are so delighted to hear you in enjoyed your stay with us. Please let me know if I can be of further assistance.
You get what you pay for To Whom it may concern, I always read reviews prior to staying somewhere just to make sure it sounds like a good fit. I read the reviews for this place and they were certainly misleading. The hotel needs to be renovated from top to bottom. There is old carpet when you first walk in, stained carpet in the rooms and all the furniture in the bedroom is old. The bed was Simi comfortable at best. The room itself was clean and the sheets were not dirty so it wasn't the worst deal for 88dollars. Now the wor... read more
Business response:
Thank you for sharing your experience with us. We are sorry the we did not deliver to your expectations. We have shared your comments with our staff and will improve for your next visit.
Hotel was clean when I got there. Nice having a full kitchen. But house keeping did not show up once, during my 2 week stay. Asked multiple times for them to come but I ended up just getting my own sheets/towels and taking out the trash.
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry we failed at that mission. We will take your comments and coach our team to provide better service in the future. Again, thank you... read more
Somewhere to sleep
Business response:
Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future. Again, thank you for choosing Extended Stay Hotels and if we can be of assistance to you, please contact the hotel directly at 757-490-9367.
they almost kick you out of there overall ok. but it almost feels that as check out time approaches they want you out of there. front desk lady called our room to check if we were checking out or staying another night. after telling her the approx time we would leave she called again closer to that time to ensure we were either gone or almost gone. on top of that the room service lady came knocking on our door three times...one of them almost barging in without waiting for a response.
Business response:
Thank you for choosing our hotel for your recent visit and your response. We will share your response with our staff to improve our services. We hope to see you return very soon.
Business response:
Thank you for choosing the Extended Stay America Virginia Beach for your recent stay. We are glad that you enjoyed your visit and hope to see you return very soon.
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 4.2 star rating with 919 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.