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Extended Stay America - Virginia Beach
- Hotels
- Virginia Beach, VA
About this business
Location details
5757 Cleveland Street, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice getaway stay Nice room, clean with small kitchen. It's close to McAuthur mall and a few small family owned restaurants. Overall it was a good choice.
hotel centrico muy buena estadia, estuve 22 dias y el hotel es muy centrico, tiene un desayuno incluido excelente, la suite estudio super confortable salvo sin sillas para almorzar o cenar. atencion del personal del hotel excelente.
Great Hotel for Eavesdroppers The hotel room was a nice size and was tastefully decorated, but unfortunately, my room wasn't as clean as I'd have hoped (hair in the bathroom, scrap paper on the bed, carpets/linens in need of a deep clean). What was most disturbing, though, was how paper-thin the walls were. I could clearly hear people talking in the room on one side, and all too clearly heard the neighbors on the other side enjoying each others company. Needless to say, it was not a relaxing stay, and I didn't get much sleep... read more
Business response:
Dear Valued Guest, Allow me to first apologize for the inconvienences you experienced during your stay at my hotel. I understand that you have certain expectations when staying at a Marriott hotel, and I apologize that we did not exceed those exectations. It is our goal to provide every guest with a problem-free stay, and I hope that you will give us another try in the future. Clint Militzer, General Manager
The first hotel room (309) had not been cleaned. There was dog hair all over the sofa and on the floor. The second room (304), they put us in the heat wasn't working. Finally they put us in room 303 and everything was okay after all the earlier inconveniences.
Business response:
Dear Valued Guest, Thank you so much for your comments. I do apologize that the Marriott Standards you have come to expect were not what you experienced first. I will be doing a little research to find out what happened so this does not occur again. I hope that if you are in the area again you can stay with us again so we can show you the service you can expect from a Marriott. Thank you!
Business response:
Dear Valued Guest, Thank you for taking the time to review the Toweneplace Suites Virginia Beach. We appreciate the 5 star rating and we look forward to having you stay with us next time you are in town.
Business response:
Thank you for the positive review. We appreciate your business and hope to see you soon!
Business response:
Thank you for your positive review. We hope to see you soon when you are back in the Virginia Beach area again!
July 4th weekend two adults with four children in Virginai Beach for july 4th weekend festivities. Fun overall very family friendly area. people are nice and very willing to offer to help you
Business response:
Dear Valued Guest, Thank you so much for taking the time to review my hotel. Thank you for the 4-star rating as well. Thank you for the kind words about my hotel being family-friendly. We take staff training very seriously so that we are knowledgable and always willing to help. I will pass along your praises to my staff. We hope to see you again soon!!!
Nice hotel but thin walls Hotel was nice, nothing great but nice. Pool was super small, breakfast bar was fair at best. My worst complaint was the fact that the walls and ceiling were so thin we heard our neighbors talking, their television playing and especially walking above us. I would not stay there again unless I get a top floor room.
Business response:
Paul, Thank you for taking the time to rank my hotel. I do apologize about the excess noise you encountered. I would have been upset as well. I am currently working on a few things we can do to increase our breakfast bar including adding a protein item like a hard-boiled egg. I do agree that we could do a little moe here for our guests and I appreciate the feedback. I hope that we can see you again in the future. We know that you have many options when you travel, and I hope that you can give us another chance!
Frequently asked questions about Extended Stay America - Virginia Beach
How is Extended Stay America - Virginia Beach rated?
Extended Stay America - Virginia Beach has a 3.2 star rating with 1,600 reviews.
When is Extended Stay America - Virginia Beach open?
Extended Stay America - Virginia Beach is open now. It will close tomorrow at 12:00 a.m.