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5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
fair Nice location, room did not smell good, check in and out was efficient and pleasant.
Business response:
Cecil, thank you for sharing your experience at our hotel. We're glad our location was ideal for you and that you were pleased with the service provided by our front desk associates. However, we're sorry for the smell you experienced in your room. Please know we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We hope you will consider a return visit ... read more
Great extended stay hotel An acceptable hotel - great for 'extended stays' Helpful staff and comfortable - not exactly luxurious but great value for the money. Nice to have kitchen and place to get comfortable.
Business response:
Julie, thank you for being our guest at Extended Stay America. We're glad to know you found us to be at a fair price and that you were impressed with the service provided by our staff. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Danielle, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The overall experience was warming and great. The staff was very courteous and hospitable.
Business response:
Thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Staff was nice and helpful Rooms clean Answer all my questions
Business response:
Kevin, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Great price, good location, good room. But limited on check in hours. I got there late due to some weather and other problems. I was checked in, but it was outside their "normal check in hours". But a pleasant stay.
Business response:
We appreciate you choosing to stay Extended Stay America. It's nice to know you liked our attentive service and you found us to be a good value. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Safe area, clean hotel and rooms, and friendly front desk staff
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our Front Desk staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Huge cockroaches running around in the bathroom, I bumped my head in the bathroom running from it
Business response:
Thank you for being our guest at Extended Stay America. We're sorry for the inconvenience you had due to the cockroaches in your room. Please be assured that we have asked our pest control provider to service your room immediately. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Extended Stay America - Waco - Woodway has a 3.4 star rating with 2,185 reviews.
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.