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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business I enjoyed my stay. There is nothing else I need to explain about my stay.
Business response:
Pam, thanks for making Extended Stay America a part of your travel plans. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Nice Hotel close to the necessities. Front desk staff super friendly and helpful. Was a nicer hotel than I expected based off of Reviews. Pleasantly surprised. Clean staff could take a little more care but otherwise no serious issues.
Business response:
Shaun, thanks for being our guest. We are delighted to read you were benefited with our convenient location close to the points of your interest and that you received an excellent service from our staff. We value your observation in regard to updating our property and have taken a note of it. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management
No coffee pot? I was unhappy to find that there was no coffee pot in the room. When I went down to get some from the breakfast area, which only consisted of honey buns and granola bars, it was not done. Also, our room was very cold and it took several hours to warm it up.
Business response:
Thank you for being a guest at our hotel. We are pleased to know our location was convenient for your needs and that you were impressed with the service provided by our staff. We will make note of your feedback as we plan any changes to our breakfast offerings. Please know, kitchenware for your suite is available and kept at the front desk to ensure cleanliness. We are pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management
Bed was like sleeping on a board My bed was like sleeping on a board, I was disappointed I had to ask for a coffee maker (I was under the impression the coffee maker and all the dishes and dinner ware came in each room to be able to use as needed.) the hallway had a smell of cigarettes I just didn’t enjoy the experience
Business response:
Donna, thank you for your review. Although you had an overall pleasant visit, we apologize for the odor issue you experienced and that the comfort of your bedding was not to your satisfaction. Your comments have been shared with the concerned team in an effort to ensure a better experience going forward. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management
Ok for one night. Ironing board in room did not work.
Business response:
Thank you for taking the time to evaluate your stay. We are happy to read your overall experience was enjoyable, but we are sorry for not meeting some of your expectations. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Not a bad place Sarah and staff were great. Felt safe with room to walk my dog. Hotel close to extracto for my horse show and a 15 min drive from downtown. However, hotel shows its age and is in need of a remodel.
Business response:
Thank you for being a guest at our hotel. We are pleased to know our location was ideal for your needs and that you were impressed with the service provided by Sarah. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Very pleased with the staff. Check in went quick and smooth.
Business response:
Thank you for sharing your amazing experience at Extended Stay America. We are thrilled to know you loved the service provided by our courteous associates and had a wonderful time here. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
so so needs upgrade. refrigerator had rust damage to the front. It was ok for 1 night. Tv was small for a double room hard to se from both beds
Business response:
Thank you for choosing to stay at Extended Stay America. We are pleased to know you had a pleasant visit. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. It was so good to have you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
We appreciate you sharing your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 4.3 star rating with 1,268 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.