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Extended Stay America - Waco - Woodway
- Hotels
- Waco, TX
About this business
Location details
5903 Woodway Dr., Waco, TX, 76712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very satisfied guest I was completely satisfied with my experience. I could NOT make a decision about which hotel to book, so I called hotels.com, and the rep recommended this one. It was perfect. Great location, staff, clean, and comfortable.
Business response:
Jame, it was our pleasure having you as our guest at Extended Stay America. We are delighted to read you enjoyed your stay and our facilities and service were to your satisfaction. Thanks for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Awesome place Very friendly staff, I have to send a special shout out Terry. She is an awesome person, made my mom & I feel very welcome & comfortable. Kinda pricey but the staff makes it worth it.
Business response:
Rose, thank you for staying with us. We appreciate knowing Terry took excellent care of you and your mother and made you feel comfortable. We hope to see you both again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
First time stay at Extended Stay Facility Everything about the staff, hotel itself was very good. The staff especially the cleaning staff was exceptional. Having never stayed at an Extended Stay facility before I was not prepared for the lack of amenities like coffee etc. However our stay was very much a pleasure as we adapted and took care of the situation. We would stay there again if in the area.
Business response:
Thank you for sharing your experience at Extended Stay America. We are glad to read you enjoyed your time with us and that our courteous associates and convenient location made it even more memorable. Your feedback is of utmost value to us as it will help us to improve. It was our pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Deborah, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Clean and comfortable The hotel was nice and clean and located just off the highway. Thought that it was what was advertised.
Business response:
Joel, thanks for being our guest at Extended Stay America. We are delighted to read you liked our clean facilities and that our location was perfect for your needs. Thank you again for taking the time to review your stay. We hope to welcome you back soon! Sincerely, Hotel Management
ehh wifi is spotty and not secure. no ice machine so enjoy waiting 6-8 hours for tap water to cool in the freezer
Business response:
Thank you for sharing your candid evaluation. Although you were overall satisfied with your stay, we apologize for the issue you had with our internet service. We have shared your concern with our engineering department to take necessary actions. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. It was good to have you here, and we hope you will give us another ch... read more
okay the need to clean the rooms and change the towels
Business response:
Russell, thank you for your kind rating of Extended Stay America - Waco – Woodway. Although you were overall satisfied with your stay, we are sorry we missed meeting some of your expectations. Kindly be familiar, our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, and is available upon request at a nominal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We hope to see you again in the near future. Sincerely, General Manager
Business response:
John, thank you for your rating. We want every guest to have a pleasant experience, but we are sorry we fell short in making this happen for you. We hope to have another chance so we can deliver you a much better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Waco - Woodway
How is Extended Stay America - Waco - Woodway rated?
Extended Stay America - Waco - Woodway has a 3.4 star rating with 2,078 reviews.
When is Extended Stay America - Waco - Woodway open?
Extended Stay America - Waco - Woodway is open now. It will close tomorrow at 12:00 a.m.