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Extended Stay America - Washington, D.C. - Alexandria - Landmark
- Hotels
- Alexandria, VA
About this business
Location details
205 N. Breckinridge Pl., Alexandria, VA, 22312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff very friendly and professional
Someone else’s food in the fridge. Dirty towels in the washroom and the floor hadn’t been swept it awhile
Business response:
Dear Melissa, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked in your suite during its preparation. We will address this with our housekeeping team, who is already at work, to ensure everything is in order. Also, we will instruct them to re-check the rooms before delivery. Your feedback is vital, as our hotel always prioritizes customer satisfaction. Please return, and we make your next stay with us outstanding.Sincerely,Hotel Management
Checking in the staff was wonderful. That’s where Good stopped. Third floor concrete exposed by missing carpet. Smelled like urine. No soap in room, no do not disturb sign. Night clerk made us ferl like we were bothering him by asking for something that should had already been in room
Business response:
Dear Darlene, Thank you for taking the time to share your thoughts. We are thrilled to see from your rating that you had an enjoyable experience during your visit. However, we apologize for the inconveniences you have faced and appreciate you for bringing them to our attention. This will help us ensure that future guests enjoy a seamless and comfortable stay. Your feedback is extremely valuable to us, and we hope to have the opportunity to welcome you back soon and provide you with an even better experience.Sincerely,Hotel M... read more
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Could be better smell cigarette and view was mediocre
Business response:
Dear Guest, We apologize for any inconvenience you experienced during your stay. Your feedback is important to us, and we'll use it to improve our guests' experience. Please know that we take your comments seriously and will work to address these concerns. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay in the future. Thank you for sharing your thoughts.SincerelyHotel Management
Exactly what I expected
Business response:
Dear Brian, Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that your experience met your expectations. At our hotel, we strive to provide our guests with a comfortable and enjoyable stay, and we are pleased to hear that we were able to do so for you. We appreciate your business and hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Management
Staff was very kind and helpful
Great property Very pleasant stay. Quick and easy check in, clean and comfortable room. Close to everything.
Business response:
Dear Guest, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites and convenient location. We love to hear when a guest has had a wonderful stay! Our housekeeping team cares for our suites, and the staff works hard to provide the best service, so we will enjoy sharing your kind remarks with them. Thank you for allowing us to host your visit, and we hope to provide you with another great stay soon.Sincerely,Hotel Mana... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Landmark
How is Extended Stay America - Washington, D.C. - Alexandria - Landmark rated?
Extended Stay America - Washington, D.C. - Alexandria - Landmark has a 3.4 star rating with 1,603 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Landmark open?
Extended Stay America - Washington, D.C. - Alexandria - Landmark is open now. It will close tomorrow at 12:00 a.m.