This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Alexandria - Landmark
- Hotels
- Alexandria, VA
About this business
Location details
205 N. Breckinridge Pl., Alexandria, VA, 22312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Expedia set this up for my soulmate and I after we found out the day before arriving- the hotel shut its doors. So- we would have been stranded. Alkram, the manager, of Extended stay in Alexandria Virginia made our visit a pleasant surprise. It was 10 minutes from my competition venue and walking distance from the grocery store and various restaurants! It was a better than expected visit. I would seriously consider visiting again.
Business response:
Dear David, Thank you for staying at Extended Stay America. Our associates work hard to ensure every guest has an exceptional stay; therefore, we are delighted to exceed your expectations. We are thrilled you loved our hotel and will certainly share your compliments with our entire staff. It is always a joy to see our guests excited about returning; we look forward to it. Thank you again, and safe travels.Sincerely,Hotel Management
Very basic property. Paid for queen bed, got double. Someone obviously smoked in the room beforehand with the smell and fire alarm missing. Had to ask for dishes vs having them in there like other extended stays. Other than that it was fine.
Business response:
Dear Rondal, We first want to thank you for mentioning how much you enjoyed your stay overall. Furthermore, please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. Thank you again for writing about ... read more
Staff very friendly and professional
Someone else’s food in the fridge. Dirty towels in the washroom and the floor hadn’t been swept it awhile
Business response:
Dear Melissa, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked in your suite during its preparation. We will address this with our housekeeping team, who is already at work, to ensure everything is in order. Also, we will instruct them to re-check the rooms before delivery. Your feedback is vital, as our hotel always prioritizes customer satisfaction. Please return, and we make your next stay with us outstanding.Sincerely,Hotel Management
Checking in the staff was wonderful. That’s where Good stopped. Third floor concrete exposed by missing carpet. Smelled like urine. No soap in room, no do not disturb sign. Night clerk made us ferl like we were bothering him by asking for something that should had already been in room
Business response:
Dear Darlene, Thank you for taking the time to share your thoughts. We are thrilled to see from your rating that you had an enjoyable experience during your visit. However, we apologize for the inconveniences you have faced and appreciate you for bringing them to our attention. This will help us ensure that future guests enjoy a seamless and comfortable stay. Your feedback is extremely valuable to us, and we hope to have the opportunity to welcome you back soon and provide you with an even better experience.Sincerely,Hotel M... read more
.
Could be better smell cigarette and view was mediocre
Business response:
Dear Guest, We apologize for any inconvenience you experienced during your stay. Your feedback is important to us, and we'll use it to improve our guests' experience. Please know that we take your comments seriously and will work to address these concerns. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay in the future. Thank you for sharing your thoughts.SincerelyHotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Landmark
How is Extended Stay America - Washington, D.C. - Alexandria - Landmark rated?
Extended Stay America - Washington, D.C. - Alexandria - Landmark has a 3.4 star rating with 1,613 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Landmark open?
Extended Stay America - Washington, D.C. - Alexandria - Landmark is open now. It will close tomorrow at 12:00 a.m.