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Extended Stay America - Washington, D.C. - Alexandria - Landmark
- Hotels
- Alexandria, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
205 N. Breckinridge Pl., Alexandria, VA, 22312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was pleasant and helpful. The telephone in our room didn't work (wanted to call the front desk) Several electric outlets didn't work so it was inconvenient to plug in our computers/other devises.
Business response:
Dear Carrolle, thank you for choosing Extended Stay America and posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. However, we have discussed your feedback with the maintenance team to ensure that it does not happen again. We hope to welcome you again soon. Sincerely, Hotel Management
The staff are very freindly and helpful
Business response:
Dear Julius, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to know our guests notice and appreciate their efforts. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
All is okay
Very satisfied The haborside is very clean . The lady at the front was very very nice .. the fitness center has more cardio equipment then weights but i made it work. If i would change anything it would be to put dumbbells in the fitness center … working out is my passion and i love a good gym so whenever i book a stay that is one of the things i must have in the hotel. But overall im satisfied the cable machine that was available i was able to get a great full body workout. Actually learned some new exercise moves that i ca... read more
Business response:
Tasha, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with our well-kept accommodations and the attentive service our front desk associate delivered. It will be our pleasure to share your kind compliments with our team. We also appreciate you pointing out the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again, we hope you will choose us the... read more
I didn’t like the smell of the hallway, they need to vacuum the halls, the window blind was broken I couldn’t even put it up, the shower knob was falling off. Nobody waiting to greet us. Every time I walked in I didn’t see anybody in front desk.
Business response:
Carol, thank you for the feedback on your stay. We were disappointed to read about the housekeeping, maintenance, and service issues you experienced, and we sincerely apologize for not meeting your expectations. We will address this with our appropriate individuals to make sure we prevent such occurrences. We hope to have the opportunity to make your next stay with us outstanding in every aspect. Sincerely, Hotel Management
In need of improvement. The customer service was good. However, the bed was so terrible both of us were hurting in the morning and took more than a day to recover. The person at the front desk didn't secure the back door as it was constantly open due to the guests propping it open to smoke
Business response:
Elizabeth, thank you for taking the time to write a review regarding your recent stay with us. On behalf of our entire team, please accept our sincere apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. Our plan is to upgrade our suites soon, including the bedding. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
The elevator was broken during our stay so that was a minus and also I choose this hotel because of the the kitchen and the supplies provided were not good. I took 20 mins to cook scrambled eggs. The kitchen sink was leaking also sI have to pile towels under it. Also they never came to change the sheets and provide us with free towels. Over all stay was ok. The locations was perfect close to everything.
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Alexandria - Landmark
How is Extended Stay America - Washington, D.C. - Alexandria - Landmark rated?
Extended Stay America - Washington, D.C. - Alexandria - Landmark has a 4.3 star rating with 909 reviews.
When is Extended Stay America - Washington, D.C. - Alexandria - Landmark open?
Extended Stay America - Washington, D.C. - Alexandria - Landmark is open now. It will close tomorrow at 12:00 a.m.