Extended Stay America - Washington, D.C. - Centreville - Manassas

Business response:

Dear Roxana, Thank you for your kind words and recommendation. We're thrilled to hear that you enjoyed your stay and found it to be a great getaway from the routine. Our team strives to provide a relaxing and comfortable environment for all our guests, and we're glad we could meet your expectations. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay at Extended Stay America in the future. Sincerely,Hotel Management 

Business response:

Dear Anthony, Thank you for your feedback! We’re pleased to hear that you found our property clean, as maintaining a tidy and comfortable environment is a top priority for us. Your satisfaction means a lot, and we’re glad we could meet your expectations during your stay. Should you visit us again, we’ll strive to make your experience even better. Thank you for choosing Extended Stay America, and we look forward to welcoming you back! Sincerely,Hotel Management 

Business response:

Dear Christelle, Thank you for sharing your feedback. We apologize for not meeting your expectations with our breakfast offerings. While we strive to provide a convenient and quick grab-and-go option, we understand that it may not have met your needs. We appreciate your input and will certainly consider enhancing the variety of our breakfast selection. We value your business and hope to provide a more satisfying experience on your next stay. Sincerely,Hotel Management