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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent service Excellent service. Provided the first floor room that was requested. Allowed for an early check-in. I stay here multiple times and appreciate their consideration.
Business response:
Dear Guest, Thank you for your kind review and for continuing to choose our hotel for your stays. We’re thrilled to hear that you enjoyed excellent service, and we’re happy we could accommodate your request for a first-floor room as well as an early check-in. It’s always our goal to provide thoughtful and personalized service to our guests, and we’re glad our efforts made your visit more comfortable. Your loyalty and appreciation truly mean a lot to us. We look forward to hosting you again at Extended Stay America on your ne... read more
Does everything a hotel needs to do. Definitely a strong base of operations for the trip.
Great customer service
Business response:
Dear Guest, Thank you for your kind feedback! We’re thrilled to hear you had a great experience with our customer service. Our team is dedicated to providing the best possible service, and it’s wonderful to know we met your expectations. We truly appreciate your positive comments and look forward to welcoming you back to Extended Stay America. Sincerely,Hotel Management
Nice and kind
The gentleman at the front desk was so friendly and accommodating. I believe his name was Khalid.
Stove was no clean with burnt food on the side. There was also no hand soap in the bathroom
Business response:
Dear Manuel, We sincerely apologize for the cleanliness issues you encountered during your stay. This is not the standard we aim to uphold, and we will address the concerns regarding the stove and missing hand soap with our housekeeping team to ensure it is addressed immediately. Your comfort and satisfaction are our top priorities, and we truly appreciate you bringing this to our attention. We hope you’ll give us another opportunity to provide you with the excellent stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 3.5 star rating with 1,603 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.