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Extended Stay America - Washington, D.C. - Centreville - Manassas
- Hotels
- Centreville, VA
About this business
Location details
5920 Fort Dr., Centreville, VA, 20121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was supposed to be non-smoking, but I could smell the smoke from the other rooms coming from my vent in the bathroom.
Business response:
Dear ermelinda, Thank you for bringing this to our attention, and we apologize for the inconvenience you experienced regarding the smoke odor in your non-smoking room. We take this matter seriously and are investigating to address the issue promptly. Our goal is to provide a comfortable and clean environment for all our guests. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved stay in the future. Sincerely,Hotel Management
The shower still had some hair in it when I went to take a shower. The bed was not very comfortable at all. There was a lot of noise from my neighbors at 11pm.
Business response:
Dear Jordyn, Thank you for taking the time to provide us with feedback about your recent stay. We apologize for the issues you experienced, including the cleanliness of the shower and the noise from neighboring guests. We strive to provide a comfortable and relaxing environment for all our guests, and we regret that we fell short during your visit. Your comments will be shared with our team to ensure improvements are made. We hope to have another opportunity to exceed your expectations in the future.Sincerely,Hotel Managemen... read more
Convenient Conveniently located near the Korean shopping center and no more than 15 minutes from Dulles airport on highway 28.
Reasonable price with good conditions
Business response:
Dear Jaeyoung, Thank you for your feedback about Extended Stay America! We're delighted to hear that you found our hotel to offer reasonable prices with good conditions. Providing value for our guests is important to us, and we're glad you appreciated the quality of your stay. We strive to maintain comfortable and well-maintained accommodations for all our guests to enjoy. Your satisfaction is our priority, and we're grateful for your support. We look forward to welcoming you back in the future.Sincerely,Hotel Management
The room was very clean and so was the hotel.
Frequently asked questions about Extended Stay America - Washington, D.C. - Centreville - Manassas
How is Extended Stay America - Washington, D.C. - Centreville - Manassas rated?
Extended Stay America - Washington, D.C. - Centreville - Manassas has a 3.5 star rating with 1,531 reviews.
When is Extended Stay America - Washington, D.C. - Centreville - Manassas open?
Extended Stay America - Washington, D.C. - Centreville - Manassas is open now. It will close tomorrow at 12:00 a.m.