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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
- Hotels
- Fairfax, VA
About this business
Extended Stay America Hotel Washington, D.C. - Fairfax - Fair Oaks Mall is located at 12055 Route 50, Fairfax, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
12055 Lee Jackson Memorial Hwy., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was pretty decent and the staff was friendly. The room was clean, but we were there 4 nights and our room was never checked on so no fresh towels, the trash didn’t get changed, no sheet changes. The hot water was also non existent, we attempted multiple times through our trip and said something to the front desk and the gentleman was very kind and said he would try to reset it but the shower was practically cold. It was a good location for a good price, comfortable bed, quiet and convenient. Overall would stay here ... read more
Staff care, and location.
Business response:
Dear Anthony, Thank you for your feedback. We’re delighted to know you appreciated our caring staff and convenient location. Our team takes great pride in providing warm, attentive service and ensuring guests feel welcomed throughout their stay. It's always encouraging to hear when our efforts are recognized. We truly value your stay and look forward to welcoming you back to Extended Stay America again soon. Sincerely, Hotel Management
Friendly staff
A place to stay The hotel was very accommodating to my service dog. I was a little disappointed at the fact that they advertise having breakfast and when we got up on our first day, which is what we intended to eat the whole time we were there it was just oatmeal and hot water Not very much of a breakfast selection so I don’t know why they advertise that. Also, the bed was so uncomfortable. It was so hard to sleep. It definitely was not worth the money that we paid for
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear our team accommodated your service dog, but we apologize for the limited breakfast options and the discomfort you experienced with the bed. We appreciate your comments and are actively working to improve our breakfast offerings and upgrade our bedding to ensure a more comfortable stay for our guests. Your satisfaction is important to us, and we hope to provide a better experience on your next visit. Sincerely, Hotel Management
Spontaneously wonderful and magnificent
Business response:
Dear Guest, Thank you for your kind and spontaneous feedback! We're delighted to hear that your stay was wonderful and magnificent. Our team strives to provide exceptional experiences for all our guests, and it's fantastic to know we succeeded. We truly appreciate your comments and look forward to the opportunity to welcome you back for another amazing stay at Extended Stay America. Sincerely,Hotel Management
Vey clean and functional place for the price. The AC was a bit noisy, but other wise, it’s ok for a nights stay.
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall has a 4.3 star rating with 933 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall is open now. It will close tomorrow at 12:00 a.m.