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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
- Hotels
- Fairfax, VA
About this business
Location details
12055 Lee Jackson Memorial Hwy., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room was fresh!
Business response:
Dear Lucille, It is wonderful to hear that your room felt refreshing! We are delighted you had a pleasant experience at Extended Stay America. Our team strives to create a welcoming and comfortable atmosphere for every guest, and your kind words are truly appreciated. We look forward to having you stay with us again soon and making your next visit just as enjoyable. Sincerely, Hotel Management
I am impressed by the cleanliness of the hotel!
My stay was very good it was a business extended stay. The whole staff was excellent but one staff member stood out giving above and beyond service and I want to personally thank Milan for making my stay extremely comfortable so if you visit here ask for Milan he will make your stay even more comfortable like home,if I visit again I hope Milan is working always ready to greet you with a warm smile ready to help and pleasant conversation thank you again.🙂 The General Manager Sushma Baral Dahal is also available when needed a... read more
The rooms are clean good housekeeping staff very friendly. The whole staff very helpful and professional. Temperature was great with self control air conditioning in your room yourself. Complimentary breakfast consist of muffins, oatmeal, grain bars, tea, hot chocolate nothing fancy just something to get your morning started, but you can always cook your own food, if you visit here ask for Milan he gives the best customer service. Thanks to the whole staff for great service
Business response:
Dear Cassandra, We are delighted to hear you enjoyed the friendly service and comfortable accommodations during your stay! It is wonderful to know our team, especially Milan, made such a positive impression. Your kind words mean a lot to everyone at Extended Stay America. We truly appreciate your feedback and look forward to welcoming you back soon for another pleasant and hassle-free visit. Sincerely, Hotel Management
Rooms clean, all the staff very friendly nice and professional, nice Laundry room, kitchen in your room to cook your own food a plus great place to stay for a short or long stay.
Nice Stay I would recommend staying for a short or long stay rooms kept clean, you have your own kitchenett to cook, great Staff, control your own air conditioning or heat in your room plenty of store and shopping with mall close by very convenient.
Business response:
Dear Cassandra, We are thrilled to hear you enjoyed your stay and found the accommodations convenient for both short and extended visits! It is great to know our team made your experience enjoyable and that the in-room amenities added to your comfort. Your feedback means a lot to everyone at Extended Stay America. We look forward to welcoming you back soon for another pleasant and hassle-free visit. Sincerely, Hotel Management
Everything was good, bathroom was a little dirty. Overall would stay again.
Business response:
Dear Kendall, Thank you for sharing your feedback about your recent visit. We are pleased to know you had an overall positive experience and appreciate your willingness to return. We apologize for the housekeeping concern you encountered and will be addressing this with our team to ensure closer attention to detail. Your comments are invaluable to our improvement efforts, and we look forward to welcoming you back for an even better stay in the future. Sincerely, Hotel Management
Wasn't to happy with the bed, it was like sleeping on something cheep from IKEA. I ended up sleeping in the chair that was more comfortable
Business response:
Dear Guest, We are glad to hear you took the time to share your experience, Mr. Young. Your comfort is very important to us at Extended Stay America, and we’re sorry the sleeping arrangement didn’t meet your expectations. We appreciate your honesty—it helps us make meaningful improvements for our guests. We hope to welcome you back soon and provide a stay that’s restful and enjoyable from start to finish. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall has a 3.7 star rating with 1,372 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall is open now. It will close tomorrow at 12:00 a.m.