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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
- Hotels
- Fairfax, VA
About this business
Location details
12055 Lee Jackson Memorial Hwy., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good
Customer Service excellent
Room had a terrible odor of cookeds fish from previous tenants. Staff did lend a deodorizer after requesting same, but never came to room to confirm problem solved or to resolve...
Business response:
Dear David, Thank you for choosing us and sharing a review of your stay at Extended Stay America. We strive to provide a comfortable environment for all guests, and we are sorry for the inconvenience you experienced with the unpleasant smell from next door. While we are glad our staff provided a deodorizer, we regret not following up to ensure the issue was resolved. Your feedback is valuable, and we will work to improve our service. We hope to provide a better stay on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall has a 3.7 star rating with 1,441 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall is open now. It will close tomorrow at 12:00 a.m.