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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The facility shows its age. But the room was clean and conveniently located for our needs.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are glad the room met your needs and that you found it well-kept and convenient. We appreciate your feedback on the property’s condition, and we will continue working to enhance our accommodations. We are grateful you chose Extended Stay America and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Sincerely, Hotel Management
Was great
Room was okay, ckean. Breakfast was a huge downer. Just a simple grab and go which was expected but it was pretty lame. Pleasant counter staff.
Business response:
Dear Guest, We appreciate you sharing your experience. We are glad to hear that you found the room clean and that our front desk team left a positive impression. However, we are sorry that the breakfast selection did not meet your expectations and left you disappointed. Your feedback helps us improve, and we will share this with our team to better meet our guests’ needs. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Staff was nice
Business response:
Dear Guest, Thank you for sharing a review of Extended Stay America. We’re glad to know our associates made a positive impression during your visit, and we’ll be sure to recognize them for a job well done. It was a joy hosting you. We appreciate you choosing us and hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Yes
Business response:
Dear Guest, Thank you for sharing your thoughts regarding your recent stay. We sincerely appreciate your feedback and are glad to know certain aspects met your expectations. Please accept our apologies for any inconvenience you experienced during your visit. Your comments help us enhance our service and overall guest satisfaction. We truly value your patronage and hope to welcome you back soon, where we aim to provide a more seamless and enjoyable experience. Sincerely, Hotel Management
Srijana was very courteous and helpful. She made me feel quite welcome in my stay and was delightful to talk to.
Business response:
Dear Guest, We are thrilled to hear that Srijana made such a wonderful impression during your visit! Our team at Extended Stay America takes great pride in creating a welcoming environment for every guest, and it is always rewarding to know when our efforts make a difference. Thank you for taking the time to share your kind words, Daniel—we look forward to hosting you again on your next trip. Sincerely, Hotel Management
Not sure why I expected any different from an ESA--but there were clothes drying on bushes and all manner of people standing around the parking lot smoking, etc. The breakfast area is coffee and hidden muffins below the coffee (would not have known they existed but the very nice front desk staff told me). The room was great. Clean. Bed very comfy.
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 3.5 star rating with 2,326 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.