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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place is convenient but the property is a bit old and is due for renovation
Business response:
Dear Will, Thank you for sharing your feedback. We are glad you found the location convenient, and we apologize that certain aspects of the property did not meet your expectations. Your comments have been shared with our management team as we continue to plan improvements to enhance the guest experience. We appreciate your perspective and hope you will consider staying with us again, allowing us the opportunity to provide a more updated, comfortable, and enjoyable visit in the future. Sincerely, Hotel Management
The location was great. The room was comfortable, clean and quiet. The staff respinded quickly to a few problems, i.e. TV signal, difficulty opening the door and the room number sequence. No signs directing you to the rooms, so a bit difficult.
Business response:
Dear Sonia, Thank you for taking the time to share your experience. We are pleased you found the accommodations comfortable and our team responsive. We sincerely apologize for any confusion or inconvenience you may have encountered while navigating the property and accessing your room. Your feedback is valuable as we continue to enhance the overall experience for our guests. We hope you will consider staying with us again, allowing us the opportunity to provide an even smoother and more enjoyable visit in the future. Sincere... read more
Check-in and check-out were easy and fast. area was quiet and felt overall pretty safe. Nice for an overnight passing stay.
Business response:
Dear Miguel, We are delighted to hear that your arrival and departure went so smoothly and that you felt comfortable during your visit! At Extended Stay America, we aim to provide a convenient and welcoming experience for every guest, whether for a quick stop or a longer stay. Thank you for sharing your thoughts, and we look forward to hosting you again soon for another pleasant and hassle-free visit. Sincerely, Hotel Management
clean room, no body lotion
We needed something quick because coming in for a sweet baby in NICU nearby. This hotel was easy to book and so close. Our first two nights we took whatever we could get and the room was just that. Smelled musty and like old pizza. The paint in the bathroom looked like someone did it blindfolded. We checked out unsure if we were leaving. Ended up checking back in and WHAT A DIFFERENCE. We were on the second floor and our room was clean and fresh and everything we needed. Don’t settle for the first room if it isn’t what you n... read more
Business response:
Dear Lisa, Thank you for sharing such a personal and detailed account of your stay. It’s heartening to hear that you found comfort and convenience during a very stressful time, and that the team was able to provide support when it mattered most. However, it is concerning that your initial room did not meet expectations, and your feedback will be carefully reviewed to ensure greater consistency. Your recognition of the improvements during your second stay means a great deal, and every effort will be made to deliver that stand... read more
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Staff were great
I got more than i was expecting. Nice little room with rv size refrigerator , 2 burner stove , a little eating área.
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 3.5 star rating with 2,264 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.