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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was okay, ckean. Breakfast was a huge downer. Just a simple grab and go which was expected but it was pretty lame. Pleasant counter staff.
Business response:
Dear Guest, We appreciate you sharing your experience. We are glad to hear that you found the room clean and that our front desk team left a positive impression. However, we are sorry that the breakfast selection did not meet your expectations and left you disappointed. Your feedback helps us improve, and we will share this with our team to better meet our guests’ needs. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Staff was nice
Business response:
Dear Guest, Thank you for sharing a review of Extended Stay America. We’re glad to know our associates made a positive impression during your visit, and we’ll be sure to recognize them for a job well done. It was a joy hosting you. We appreciate you choosing us and hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Yes
Business response:
Dear Guest, Thank you for sharing your thoughts regarding your recent stay. We sincerely appreciate your feedback and are glad to know certain aspects met your expectations. Please accept our apologies for any inconvenience you experienced during your visit. Your comments help us enhance our service and overall guest satisfaction. We truly value your patronage and hope to welcome you back soon, where we aim to provide a more seamless and enjoyable experience. Sincerely, Hotel Management
Srijana was very courteous and helpful. She made me feel quite welcome in my stay and was delightful to talk to.
Business response:
Dear Guest, We are thrilled to hear that Srijana made such a wonderful impression during your visit! Our team at Extended Stay America takes great pride in creating a welcoming environment for every guest, and it is always rewarding to know when our efforts make a difference. Thank you for taking the time to share your kind words, Daniel—we look forward to hosting you again on your next trip. Sincerely, Hotel Management
Not sure why I expected any different from an ESA--but there were clothes drying on bushes and all manner of people standing around the parking lot smoking, etc. The breakfast area is coffee and hidden muffins below the coffee (would not have known they existed but the very nice front desk staff told me). The room was great. Clean. Bed very comfy.
This place is convenient but the property is a bit old and is due for renovation
Business response:
Dear Will, Thank you for sharing your feedback. We are glad you found the location convenient, and we apologize that certain aspects of the property did not meet your expectations. Your comments have been shared with our management team as we continue to plan improvements to enhance the guest experience. We appreciate your perspective and hope you will consider staying with us again, allowing us the opportunity to provide a more updated, comfortable, and enjoyable visit in the future. Sincerely, Hotel Management
The location was great. The room was comfortable, clean and quiet. The staff respinded quickly to a few problems, i.e. TV signal, difficulty opening the door and the room number sequence. No signs directing you to the rooms, so a bit difficult.
Business response:
Dear Sonia, Thank you for taking the time to share your experience. We are pleased you found the accommodations comfortable and our team responsive. We sincerely apologize for any confusion or inconvenience you may have encountered while navigating the property and accessing your room. Your feedback is valuable as we continue to enhance the overall experience for our guests. We hope you will consider staying with us again, allowing us the opportunity to provide an even smoother and more enjoyable visit in the future. Sincere... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 3.5 star rating with 2,362 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.