This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Gaithersburg - North
- Hotels
- Gaithersburg, MD
About this business
Extended Stay America Hotel Washington, D.C. - Gaithersburg - North is located at 205 Professional Dr, Gaithersburg, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and friendly
Business response:
Dear Erik, We appreciate your kind review of Extended Stay America. It is always a pleasure to receive such positive feedback about our service and hospitality. We hope to welcome you back as our guest whenever your travels bring you back to the city.Sincerely,Hotel Management
Quite good but some trouble with water pressure in shower...it worked but only a gentle spray. Very quiet upstairs where we were on the third floor. Kitchen was great. Bring dish detergent! Otherwise everything provided and we were not asked to return for sanitation. They did that job when we left. Overall quite good for low price. Dont count on the breakfadt for much. Just granola bar or muffin. Friendly, helpful staff.
The overall experience was good but few issues with service especially in regard to customer service was not good. I had to request service for house keeping for my room several times and sometime days before the service was done. Management need to train or retrain the staff on good practices in customer service. Mr Kush was not attentive to requests i made drugged his feet in most of whatever needed to be done. Ms Brianna was excellent , made feel good and enjoy our stay at the hotel. Was very attentive to our needs whenev... read more
Business response:
Dear Melchizedek, Thank you for reviewing our hotel. It is nice you had a pleasant stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the issues you encountered. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Considering our positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
The staff was excellent. The room was functional and served its purpose as I was between cities and needed a studio apartment with Internet, a refrigerator, microwave, and sink. Perfect. If I am in need again, I will choose Extended Stay America.
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - North
How is Extended Stay America - Washington, D.C. - Gaithersburg - North rated?
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 4.3 star rating with 1,186 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - North open?
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.