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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good
Average extended stay, but internet very dodgy, kept going out.
Business response:
Dear Bruce, Thank you for sharing your feedback about your recent stay. We apologize for the inconvenience caused by the intermittent internet connection. Providing reliable Wi-Fi is essential, and we are addressing this issue with our technical team to ensure stability and consistency for our guests. Your comments are valuable as they help us improve our services. Should your travels bring you back to the area, we would appreciate the opportunity to provide a more seamless experience.Sincerely,Hotel Management
Muy limpia y muy amables
No rooms were available when I arrived even though it was an hour after the hotel's 3 pm check-in time. The staff's reaction was that this was standard operationg procedure due to the high occupancy. The issue was resolved in a timely manner but be warmed this practice seemed very normal.
Business response:
DearCody,We apologize for the inconvenience you experienced upon arrival. We are glad the issue was resolved promptly. Your feedback is valuable, and we will work to improve our check-in process. We hope to welcome you back to Extended Stay America for a smoother experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 3.8 star rating with 2,172 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.