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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
An Above Average Extended Stay America Location Take the compliment in the title for what you may. It was above average based on my experience staying in locations both nearby and across the country. My stay was like any other at Extended Stay America locations across the country. More or less, no matter where I go, the experience is just about the same. At this location, the room I got was spacious and clean. I was very happy with it. As always, I took issue with the laundry being paid, the breakfast being called "breakfast... read more
Business response:
Dear Guest, Thank you for staying with us and sharing your experience. We are glad you liked our location, spacious room, and excellent hospitality. However, we are sorry that we did not meet all of your expectations regarding the breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you for being our guest, and we hope to have the opportunity to make sure your next stay is outstanding in every respect.Sincerely,Hotel Management
Dirty parking lot, hallway, lobby, room
Business response:
Dear RUSSELL, Please accept our apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our head of housekeeping and with the department associates to ensure this is resolved. We appreciate your patience and for bringing this to our attention. We would welcome another opportunity to show you the outstanding stay you deserve, and we do hope to welcome you back again soon. Sincerely,Hotel Management
We stayed here due to an emergency that arouse. It was good for it was used for. Sleep, showeting and bathroom and kitchen accommodations. It was clean, the AC and the heater works especially when we got snowed in. Overall great.
Business response:
Dear Vania, Thank you for mentioning how impeccably clean our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! It was our pleasure hosting you here at Extended Stay America, and we can't wait to welcome you back for another fantastic stay.Sincerely,Hotel Management
No me gustó que el desayuno es solo un café y un pan.
Definitely I will be back Everything is clean and in perfect condition Is a good place to sleep
Business response:
Dear Kevin, Thank you for your outstanding review of Extended Stay America. We're delighted to read that you found everything clean and in perfect condition, making it an excellent place to sleep. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. Moreover, we are thrilled that you have already decided to stay with us again, and we look forward to hosting you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 4.5 star rating with 1,401 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.