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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The whole time I was there I was relaxed it felt like home away from home the staff made sure I was always ok I will definitely be back
Business response:
Dear Carl, All of us here at Extended Stay America greatly appreciate your kind comments. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations and made you feel at home. Thank you for the exceptional review, and we sincerely appreciate your dedication to staying with us again. We look forward to it. Sincerely,Hotel Management
Very comfortable Everything was on point - just need better cable
Business response:
Dear Clinton, We are flattered by your generous review of Extended Stay America. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the city. Sincerely,Hotel Management
I like that it’s easy to get to the nearby shopping areas and it’s close to the airport
Room was clean, bed was comfy. No hot water in bathroom basin. Older building which they are maintaining probably as well as they can (door jams are crooked, lots of caulk around fixtures). Easy to find location near lots of restaurants and shopping, which was good because “Breakfast included” was a barely stocked coffee counter with stale muffins, instant oatmeal, and soft granola bars.
Business response:
Dear VALERIE, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. Your comments have helped us identify areas where we may need additional attention, and we will take the necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management
Sizeable, comfortable rooms. Walls and carpets could use a refresh. Smell of smoke in hallways but not room. Neighbor’s TV is right across from your headboard—you’re at their mercy to get to sleep
Business response:
Dear Paul, Thank you for your fantastic review of Extended Stay America. We were happy to read how much you liked our hotel, including our spacious rooms. Many of our guests appreciate having the extra space, and we are glad you did too. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. We hope you will be back to see us again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 3.8 star rating with 2,124 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.