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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
bathroom shower was not functioning and I had bad experience because of manager/clearing staff, They should replace the shower
Business response:
Dear Maqsood, thank you for staying with us and providing your feedback. We appreciate all feedback - good and bad - and take your comments seriously. Please accept our apologies for the maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
Walking access to nearby grocery and restaurants.
Business response:
Dear Steven, thank you for the wonderful review. We are so glad our location worked well for you and that you appreciated being close to shopping and restaurants. Thank you for being our guest. We look forward to your next visit to Extended Stay America. Sincerely, Hotel Management
M
Servicio regular
great location
Business response:
Dear Melony, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay at Extended Stay America. It was our pleasure hosting you. We hope to see you again soon. Sincerely Hotel Management
Not recommended for business trips Rooms are okay and clean. However, the Hotel was not able to send me an invoice. Several reminders have been sent, but they have all been ignored.
Business response:
Alexander, thank you for taking the time to show us your concern. Kindly allow us some time to look into this with the appropriate individual. Your patience and understanding are appreciated in the meantime. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 3.8 star rating with 2,124 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.