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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean, bed was comfy. No hot water in bathroom basin. Older building which they are maintaining probably as well as they can (door jams are crooked, lots of caulk around fixtures). Easy to find location near lots of restaurants and shopping, which was good because “Breakfast included” was a barely stocked coffee counter with stale muffins, instant oatmeal, and soft granola bars.
Business response:
Dear VALERIE, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. Your comments have helped us identify areas where we may need additional attention, and we will take the necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management
Sizeable, comfortable rooms. Walls and carpets could use a refresh. Smell of smoke in hallways but not room. Neighbor’s TV is right across from your headboard—you’re at their mercy to get to sleep
Business response:
Dear Paul, Thank you for your fantastic review of Extended Stay America. We were happy to read how much you liked our hotel, including our spacious rooms. Many of our guests appreciate having the extra space, and we are glad you did too. We will discuss your observations with our team, and we are grateful for the feedback that helps us better serve our guests. We hope you will be back to see us again soon.Sincerely,Hotel Management
The front desk was rude and stood in the back for about 5 minutes before he walked up. He was very short with me and you could tell he was just very put out by having to check me in. This was not late at night it was around 5 pm in the afternoon.
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 4.5 star rating with 1,515 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.