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Extended Stay America - Washington, D.C. - Landover
- Hotels
- Landover, MD
About this business
Extended Stay America Hotel Washington, D.C. - Landover is located at 9401 Largo Dr W, Upper Marlboro, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
9401 Largo Dr. W., Landover, MD, 20774, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Arrived to our original room and it had a bad smell like a mildew/mold. When I returned to the desk and advised them of this they changed my room immediately without any issues
Extended Stay was just ok Staff was friendly. Room was okay. Door to bathroom was in disrepair and door would not close. Shower sounded like a 747 taking off the whole time you were in there bathing.
Business response:
We appreciate you writing a review of your stay. I am disappointed about your bathroom door. Our maintenance engineer has been contacted about the issue. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
everything's fine . please upgrade the rooms my stay was nice. just upgrade the rooms please
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that our hotel’s appearance was not to your expectations. Still, I’m pleased to read that we were able to accommodate your needs with a positive stay overall. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
One Night Stay It was definitely a 2.5 star hotel, right down to the bathroom sink that was stopped up and barely drained - to the recommendation of the front desk personnel asking if I'd mine coming to get a plunger to work on it because there was no room service personnel and he was at the front desk alone.
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the service and maintenance issues you experienced. As this hotel’s manager, I can assure you that I have retrained our front desk staff and will make sure we are thoroughly inspecting rooms prior to guest arrivals. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience at ... read more
Just alright Had a non smoking room and smelled like smoke as soon as I walked in. No ice machine. Elevator doesn't really work.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the smoke odors you experienced. In response to your feedback, I will make sure we are thoroughly inspecting rooms prior to guest arrivals. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
SHOCK Well, when my family got there, my son bed wasn't made, but they did gave him another room next to his mom, that was a plus, but my daughter found a Bed bug in her bed, She didn't tell me until it was time for them to go back to the Eastern Shore, and last there was only one wash cloth in their room, when they went to the front desk, they said that they didn't have none, Wow, for the price that they charge for this Hotel, it should been much better, the one in Raleigh, NC was SUPER. We hope they will get better by July... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Needs kitchen remodel Pleasant experience. Two suggestions: 1) small children should be booked in a separate area/floor as other guest. They are loud and disruptive. 2) cook tops are horrible. Wouldn't boil water on it. REALLY OLD.
Business response:
Thank you for sharing your experience with us. Please accept our apologies for the inconveniences you experienced. In response to your feedback, I will make sure we are monitoring noise levels in our hotel as well as implementing preventative maintenance procedures. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Washington, D.C. - Landover
How is Extended Stay America - Washington, D.C. - Landover rated?
Extended Stay America - Washington, D.C. - Landover has a 4.3 star rating with 815 reviews.
When is Extended Stay America - Washington, D.C. - Landover open?
Extended Stay America - Washington, D.C. - Landover is open now. It will close tomorrow at 12:00 a.m.