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Extended Stay America - Washington, D.C. - Landover
- Hotels
- Landover, MD
About this business
Extended Stay America Hotel Washington, D.C. - Landover is located at 9401 Largo Dr W, Upper Marlboro, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
9401 Largo Dr. W., Landover, MD, 20774, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No housekeeping for $120/night As it was mentioned in the hotel description, there were no utensils for cooking. We stayed there for 6 nights and there was no house keeping of any sorts. After two days we were told that we can exchange our linen when we take them to the front desk. The fridge was big and stove was good and clean kitchenette.
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that your stay was not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. To uphold our company’s high standards, I will be making sure we are clearly communicating our amenities moving forward. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would lov... read more
The hotel, although dated, was ok. I didn't have any kitchen items in my room but the room was clean for the most part. The carpet is very disgusting but like I said in the beginning, the hotel is dated.
Business response:
Thank you for taking the time to review our hotel. I regret that the carpet was not up to standard during your stay. I will be meeting with our housekeeping and maintenance staffs to ensure your issues are properly addressed. Thank you again for your feedback. We hope to have the opportunity to provide you with a better stay in the future.
Great i love staying here
Good place for the rate. N/a
I would recommend! I've been trying to stay at that particular hotel for years and now that I've gotten the chance I would stay again.
Rented our room to someone else When I checked in my room was clean and everything.this was about 4:00pm.when I left and came back around 11:00pm my room was being occupied by some one else.we had to wait for the hotel to sort it out .that took bout 30 min then we was put it another room.somit was ok. Glad I didn't leave any valuables in there when I checked in.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The room situation you described is unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be using your comments as a training tool to coach our front desk staff on our check-in procedures to ensure your experience is not repeated. I really appreciate you bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides ... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Landover
How is Extended Stay America - Washington, D.C. - Landover rated?
Extended Stay America - Washington, D.C. - Landover has a 4.3 star rating with 856 reviews.
When is Extended Stay America - Washington, D.C. - Landover open?
Extended Stay America - Washington, D.C. - Landover is open now. It will close tomorrow at 12:00 a.m.