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Extended Stay America - Washington, D.C. - Tysons Corner
- Hotels
- Vienna, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8201 Old Courthouse Rd., Vienna, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bed had 2 rugs, one of the rugs was not clean. The TV had cable but could not see any of the cable channels. The AC machine was cold but you had to fiddle with it to keep a constant temperature
Business response:
Dear Ruben, We sincerely apologize for the inconveniences you encountered during your stay, including the condition of the bedding, cable TV access, and the inconsistent AC unit. This is not the standard we strive to maintain, and your feedback has been shared with our housekeeping and maintenance teams for immediate attention. We appreciate you bringing these issues to our attention, as it helps us improve the overall guest experience. Your comfort is important to us, and we regret that we fell short. We hope to have the op... read more
I’m good
Business response:
Dear Kamilla, Thank you for your feedback. We're pleased to hear that your stay met your expectations and that you felt good about your experience at Extended Stay America. Providing a comfortable and pleasant environment is always our goal, and it’s great to know we were able to deliver that during your visit. We appreciate your stay and look forward to welcoming you back. Sincerely, Hotel Management
The internet gave me trouble. Was disappointed with their breakfast! They only had muffins, coffee and tea.
Business response:
Dear Meghanien, We apologize for the inconvenience caused by the internet issues and understand your disappointment with the limited breakfast options. We offer a grab-and-go breakfast to accommodate guests on the move, but we recognize the importance of variety and are exploring ways to enhance it. Your comments about Wi-Fi have been shared with our service provider for review. We appreciate your input and hope to provide a better experience next time. Sincerely, Hotel Management
It was bare bones but clean and inexpensive. I'd stay again for a business trip.
It’s a nice location
Business response:
Dear Jonathan, We are so happy you chose Extended Stay America for your recent visit. Reading your comments absolutely made our team’s day! Our location is one of our greatest features, so thank you for pointing that out to future travelers. We hope to welcome you back very soon. Sincerely, Hotel Management
Not what I expected There was a constant smell of marijuana in entry lobby, didn't get a full kitchen kit when asked, and bath tub showered was disgusting. Had to by disinfectant, paper products and utensils.
Business response:
Dear Guest, We want every guest to have a memorable stay and leave satisfied with their entire visit. We regret not meeting your expectations and apologize for the disturbances you encountered in the lobby. We work hard to maintain a clean and comfortable environment, and we’re sorry this was compromised during your stay. Your concerns will be followed up on, and we appreciate you bringing them to our attention. Additionally, we’re disappointed to hear about the condition of the bathtub and the inconvenience caused by the mi... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Tysons Corner
How is Extended Stay America - Washington, D.C. - Tysons Corner rated?
Extended Stay America - Washington, D.C. - Tysons Corner has a 4.3 star rating with 1,571 reviews.
When is Extended Stay America - Washington, D.C. - Tysons Corner open?
Extended Stay America - Washington, D.C. - Tysons Corner is open now. It will close tomorrow at 12:00 a.m.