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Extended Stay America - Washington, D.C. - Tysons Corner
- Hotels
- Vienna, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8201 Old Courthouse Rd., Vienna, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was fine a little older. My biggest problem was that the pillows were as fluffy as a firm pancake. Kinda felt like dollar store pillows
Business response:
Dear Cassandra, We appreciate your feedback regarding your recent stay. It is disappointing to hear that the pillows did not meet your expectations. Providing comfortable accommodations is important to us, and we apologize for any inconvenience caused. Your comments will be shared with our team for further review and improvement. We value your input as it helps us enhance our guests' experiences. We hope to welcome you back for a more comfortable experience in the future. Thank you for bringing this to our attention.Sincerel... read more
the hotel is in an excellent location but in semi abandoned state, the shower had mold ariound the edges of the tub. The facet of the showerwas leaking making noise at night. They need to have more people working at the front desk. The hair dryer burnt when I tried to use it ,Smoke started!!! Luckily did not shock me. The GFI are not working properly. It is far from the marketing presented, They need to get their act together, The whole brand is not doing well because of the lack of better organization& resources,
Business response:
Dear Griselda, We apologize for the disappointing experience you had during your stay. Your feedback is invaluable to us, and we take your concerns seriously. We're sorry for any inconvenience caused by the condition of the shower and the faucet, as well as the issues with the hair dryer and the GFI. Rest assured, we'll address these maintenance issues promptly to ensure they're resolved. Additionally, we'll review our staffing levels at the front desk to provide better service to our guests. Thank you for bringing these mat... read more
you are doing great thanks
Business response:
Dear Ilmi, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you had a pleasant stay with us. Thank you for taking time out of your day to recognize our efforts, and we can't wait to welcome you back.Sincerely,Hotel Management
Clean and comfy loved it
The bathtub is nasty dirty, we wouldn’t want to step in the shower.
Business response:
Dear Jessie, Thank you for sharing your feedback. We apologize for the condition of the bathtub during your stay. Ensuring a clean and comfortable environment is a top priority for us, and we regret that we did not meet your expectations on this occasion. We have addressed this issue with our housekeeping team to ensure that our standards are consistently maintained. We appreciate your valuable input and hope to have the opportunity to provide you with an improved experience in the future. Sincerely,Hotel Management
It did everything that I wanted to do.
Business response:
Dear Ethan Paul, Thank you for choosing Extended Stay Americal for your stay. We are delighted to hear that we met your expectations and that you were able to accomplish everything you planned during your visit. Your satisfaction is important to us, and we appreciate your positive feedback.. We look forward to welcoming you back for another enjoyable stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Tysons Corner
How is Extended Stay America - Washington, D.C. - Tysons Corner rated?
Extended Stay America - Washington, D.C. - Tysons Corner has a 4.3 star rating with 1,433 reviews.
When is Extended Stay America - Washington, D.C. - Tysons Corner open?
Extended Stay America - Washington, D.C. - Tysons Corner is open now. It will close tomorrow at 12:00 a.m.