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Extended Stay America - Washington, D.C. - Tysons Corner
- Hotels
- Vienna, VA
About this business
Location details
8201 Old Courthouse Rd., Vienna, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not what I expected There was a constant smell of marijuana in entry lobby, didn't get a full kitchen kit when asked, and bath tub showered was disgusting. Had to by disinfectant, paper products and utensils.
Business response:
Dear Guest, We want every guest to have a memorable stay and leave satisfied with their entire visit. We regret not meeting your expectations and apologize for the disturbances you encountered in the lobby. We work hard to maintain a clean and comfortable environment, and we’re sorry this was compromised during your stay. Your concerns will be followed up on, and we appreciate you bringing them to our attention. Additionally, we’re disappointed to hear about the condition of the bathtub and the inconvenience caused by the mi... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. Although there was no specific comment provided, we are always eager to hear from our guests to help improve our services and overall experience. We value your patronage and look forward to welcoming you back for a more memorable stay at Extended Stay America soon. Sincerely, Hotel Management
The stay overall was good. The property suited my needs for my trip. Some guests were very rude and loud though.
Grab and go breakfast was nutragrian bars, muffins, tea and coffee. Rooms were not clean. Maid service was at request. Ample free parking, attentive and friendly staff. Great location to metro and restaurants
Business response:
Dear Guest, Thank you for sharing your detailed feedback about your recent stay with us. We’re pleased to hear you enjoyed our grab-and-go breakfast options, ample free parking, friendly staff, and convenient location near the metro and restaurants. We appreciate your comments regarding room cleanliness and maid service, and we will share this with our team to ensure improvements are made. Your insights help us continue to enhance the guest experience, and we’re committed to providing comfortable accommodations. We hope to h... read more
I like is Good
Business response:
Dear Guest, Thank you for your feedback! We are thrilled to hear that you had a positive experience during your stay. It’s wonderful that you enjoyed your time with us. Your satisfaction is our top priority, and we’re glad we could meet your expectations. We look forward to welcoming you back to Extended Stay America for another great visit in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Tysons Corner
How is Extended Stay America - Washington, D.C. - Tysons Corner rated?
Extended Stay America - Washington, D.C. - Tysons Corner has a 3.6 star rating with 2,296 reviews.
When is Extended Stay America - Washington, D.C. - Tysons Corner open?
Extended Stay America - Washington, D.C. - Tysons Corner is open now. It will close tomorrow at 12:00 a.m.