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8201 Old Courthouse Rd., Vienna, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nagua at the front desk WOW !!!! The front desk Nagua was very friendly and attentive to all my needs I wish everyone was as curtious as she was. My experience was wonderful because of her.
Business response:
Dear Tarek, Thank you for choosing Extended Stay America and taking the time to write a review. All our associates are dedicated to going the extra mile in taking care of guests; therefore, we were thrilled to read your comments about the excellent service you received from Nagua and how she exceeded your expectations. It was a pleasure to host you, and we look forward to seeing you soon.Sincerely,Hotel Management
it was ok
Business response:
Dear Guest, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
The staff is very welcoming and the location is convenient -
rc friendly helpful staff great self server laundry. one washer had broken handle backdoor wing door card reader broken
Business response:
Dear Roy, thank you for being our guest and for the kind remarks about our hospitality. It is genuinely our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all our guests. Your comments about the washer are already addressed. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management
Kind service!
Agreeable property, simple and clean.
Business response:
Dear Phil, thank you for staying with us and posting your review. We are glad you enjoyed most of your stay and found us to be of great value. Our goal is to provide an exceptional experience for our guests, and we’re glad we hit our mark with our clean accommodation. We do apologize for any inconvenience. It was a pleasure hosting you, and we look forward to seeing you again on your next visit. Sincerely,Hotel Management
There was nothing in the kitchen. Had to ask for a coffee pot and cups. The whole point of these type of hotels are to have the amenities in the kitchen. We were only given one hand towel and two wash clothes for 4 night stay.
Business response:
Dear Jami, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement.... read more
It just run down old hotel. Need serious renovation.
Business response:
Dear CHULWON, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Extended Stay America - Washington, D.C. - Tysons Corner has a 3.6 star rating with 2,324 reviews.
Extended Stay America - Washington, D.C. - Tysons Corner is open now. It will close tomorrow at 12:00 a.m.