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Extended Stay America - Washington, D.C. - Tysons Corner
- Hotels
- Vienna, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8201 Old Courthouse Rd., Vienna, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean enough, but service issues. The hotel was clean and comfortable, although dated and worn. My issues though were with the management. I arrived for checkin about 8pm. My checkin took almost 15minutes, despite the fact that I had registered and paid everything online. The manager couldnt scan my id, so he took several photos of it with his tablet. He also asked me to write down my name, address, phone number and email address on a separate piece of paper. He said about 8 times that it was just for the Hotel's use. Coffee... read more
Business response:
Aaron, thank you for sharing your concerns. We are sorry our associates did not inform you about our hotel policy. Kindly know, our hotel policy requires us to request a photo ID and credit card from all our guests. Please be assured this information is kept safe and confidential. Kindly note, as per our brand standard requirements, we keep the coffee makers at the front desk rather than leaving them in the suite. Furthermore, we apologize your sleep was disturbed due to the mistake of our associates and the noise issue. We ... read more
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel generally great. Stay here a lot. But during my last stay, the Internet cut out early and the next day I was given an unclean room. Rare at the generally won Tysons Corner location. But that pales to the filthy room and rude staff at ESA Great Valley. That ESA hotel room at Great Valley was filthy, Wet dirty towels on chair, underwear on floor, unmade bed, surfaces gross - a health risk given COVID. Because I have on three occasions been placed in unclean rooms once at Tysons once at Great Valley, I believe ESA should ... read more
Business response:
Thank you for being loyal to our brand. We are sorry for the cleanliness issue you had in your suite. Your comments have been shared with the housekeeping team to be more diligent going forward. Also, we apologize for the inconvenience you experience due to internet connectivity issues. Our service provider assures us the problem has been resolved and we anticipate no further problems. We hope you will choose us again in the future so we can provide you with a much better experience. Sincerely, Hotel Management
Business response:
Bipen, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Location The hotel's location made it easy to navigate to and from as we traveled around the area. While it is on a busy corner, it wasn't so loud that we couldn't enjoy having our window open to the fresh air.
Business response:
Tina, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our ideal location. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Tysons Corner
How is Extended Stay America - Washington, D.C. - Tysons Corner rated?
Extended Stay America - Washington, D.C. - Tysons Corner has a 4.3 star rating with 1,518 reviews.
When is Extended Stay America - Washington, D.C. - Tysons Corner open?
Extended Stay America - Washington, D.C. - Tysons Corner is open now. It will close tomorrow at 12:00 a.m.