This profile has been claimed by the business owner or representative.
Extended Stay America - Wichita - East
- Hotels
- Wichita, KS
About this business
Location details
9450 E. Corporate Hills Dr, Wichita, KS, 67207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and Welcoming The hotel was very clean and well taken care of. The front desk professionals were very friendly, and knowledgeable, and took great care of the guests. It was a very positive experience.
Business response:
Dear Guest, Thank you for taking the time to share your feedback about your recent visit and for noticing our efforts in maintaining a spotless and welcoming environment. It’s our top priority to ensure our guests feel comfortable and taken care of during their stay with us. We are excited to have the chance to impress you once again during your next visit to Extended Stay America.Sincerely,Hotel Management
We were told that there would be parking for a truck pulling a trailer because we were moving but when we arrived were told we couldn’t park there and had to go find parking on the street. The room was a little dirty but the in-room kitchen and pull out couch make it nice for a family to stay.
Business response:
Dear Trey, Thank you for being our guest. Our guests' comfort is important to us, and we are glad that your room and the amenities we provide met your expectations. However, we are sorry that you encountered difficulties with parking during your stay. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. It... read more
The customer service was wonderful!
Business response:
Dear Michael, Thank you for staying with us. We're thrilled that you had a wonderful experience with the customer service at Extended Stay America! Providing exceptional service is our priority, and we're delighted that our team made your stay enjoyable. Thank you for choosing us, and we look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Ms Sharita was there Saturday and for my check out sunday she was so helpful and nice and Saturday she was there doing a double shift
Big rooms!
Overall was a good experience sheet was kinda dingy
Business response:
Dear Kyle, We are delighted you had a good experience at Extended Stay America! We appreciate your feedback regarding the sheets and will address this promptly. Your satisfaction is our priority, and we look forward to welcoming you back for an even better stay in the future!Sincerely,Hotel Management
The property can use some work and better house keeping but the staff was very pleasant
Business response:
Dear Sharikka, Thank you so much for sharing your experience with us! We are grateful for your kind words about our staff. However, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comfort is valuable, and we're genuinely sorry for not meeting these expectations. We have taken note of your concerns and will share your feedback with the appropriate individuals to enhance our services. We hope you will give us another opportunity to provide you with the exceptional stay you deserve.Since... read more
Clean, friendly but uncomfortable The room was clean, the staff was friendly but the bed was super uncomfortable and the pillows were the flattest cheapest most uncomfortable pillows I’ve ever used in my life. And when we asked for extras they said they didn’t have any. How could we use the pull out bed without extra linens?
Business response:
Dear Mark, Thank you for taking the time to review your stay. We enjoyed reading your comments about the excellent hospitality you received from our associates. However, we want every guest who stays with us to have a relaxing, rejuvenating visit, and therefore, we are disappointed this was not your experience. Please accept our apologies for the inconvenience. Your feedback will be shared with the appropriate individuals in our organization. While we know that this stay did not meet all of your expectations, we are hopeful ... read more
Frequently asked questions about Extended Stay America - Wichita - East
How is Extended Stay America - Wichita - East rated?
Extended Stay America - Wichita - East has a 3.5 star rating with 1,200 reviews.
When is Extended Stay America - Wichita - East open?
Extended Stay America - Wichita - East is open now. It will close tomorrow at 12:00 a.m.