Extended Stay America - Wichita - East

Business response:

Tammy, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

THANKS FOR CHOOSING EXTENDEDSTAY HOME AWAY FROM HOME. 

Business response:

Gary, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Marie, thank you for being our guest at Extended Stay America. We are glad to know you were impressed by the service provided by our courteous associates and enjoyed your well-kept suite. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thank you for your review. Although we’re glad to know you were impressed with the service you received from our staff, we’re sorry for the issues you experienced in your room and for the inconvenience you had due to our hotel policy. We assure you that we have discussed your feedback with the concerned teams in order to fix the problems you mentioned. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the ... read more

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thanks for choosing us. Although you had an overall pleasant stay, we are sorry you couldn’t experience a good night’s sleep due to the bedding issue. We hope you’ll choose us again so we can deliver you a better experience. Sincerely, Hotel Management 

Business response:

David, thank you for choosing Extended Stay America on your trip to our city. It feels great to know you liked our pet-friendly policy and were impressed with the service provided by our courteous staff. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management