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Extended Stay America - Wildwood - The Villages
- Hotels
- Wildwood, FL
About this business
Location details
4867 Inspiration Dr, Wildwood, FL, 34785, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
La habitacion estaba impecable
Business response:
Dear Guest, Thank you for taking the time to share your kind feedback. We are delighted to hear that you found your room clean during your stay. Cleanliness is one of our highest priorities, and it is always rewarding to know that our housekeeping team’s efforts are recognized and appreciated. Your positive comments encourage us to continue maintaining the high standards our guests expect and deserve. We truly value your support and are grateful that you chose to stay at Extended Stay America. We look forward to providing yo... read more
The room was clean and the hotel seemed clean to us. The staff wasn't overly friendly, but I don’t mind that if the place is clean and taken care of. We’ve stayed in places with kitchenettes before, and this was much more simple than past places. There were no cups, dishes, or silverware of any kind. There was no coffee machine or any cottee option in the lobby. The ice machine at no point worked or made ice in the hotel, and the staff told guests to go to the gas station across the way to get ice. Usually there is dish soap... read more
Business response:
Dear Guest, Thank you for taking the time to share such detailed feedback about your stay. We sincerely apologize that the in-room amenities and available supplies did not align with your expectations, especially given your previous experiences at similar properties. We understand how important convenience items and proper room provisions are for a comfortable stay, and we regret any inconvenience these omissions caused. While our accommodations are designed with a streamlined setup, your comments highlight areas where we ca... read more
all the hotel was not very old and clean.
We stayed 3 nights, 2 of those nights were fine…the room/bath were clean and the beds comfortable. On the second night, parents left numerous children in the room directly above us… loud music, clumping on the floor, jumping in the bed, the desk chair run back and forth over the floor and furniture moved. We did contact the front desk, and the music was turned off, but everything continued until we got up at 6 AM. After several complaints ti to the desk, the last night was quiet after 11:20pm. I don’t blame the property, or ... read more
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are pleased to hear that you found your room clean and the beds comfortable, and we appreciate your kind comments about our helpful team. We sincerely apologize for the noise disturbance you encountered during your stay. While we are glad our staff responded and worked to address the issue, we understand how disruptive it must have been. Guest comfort and a peaceful environment are very important to us. We value your balanced feedback and hope to have the... read more
Good condition but could have used one more towel..
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found the property in good condition overall. However, we apologize that the number of towels provided did not fully meet your needs. Our team is always happy to supply additional towels upon request, and we regret if this was not clearly communicated during your stay. Your comments help us improve the guest experience and ensure we are meeting expectations. We appreciate your kind feedback and hope to have the pleasure of welco... read more
The room was very clean. Basic accommodations, which was all we needed. That said...a hand towel in the bathroom and kitchen; I don't think is too much to expect. A second waste basket in the room would have been convenient. Lobby coffee would have been nice. It is a good, clean, new, no frills hotel.
Business response:
Dear Guest, Thank you for reviewing your recent stay and for noting the cleanliness and fresh feel of the property. We are pleased to know the room met your needs and provided a simple, comfortable space for your visit. However, we regret that the absence of a few everyday conveniences, such as additional towels, another waste basket, and lobby coffee, limited the overall ease and comfort of your stay. Your observations have been noted and will be considered as we reflect on how these thoughtful touches contribute to the ove... read more
Absolutely. I have no complaints other than the ice machine did not work. The gal at the front desk told me that someone came with a huge cooler and used it all, and it was making more, but when I came down several hours later, they were still nothing. When I went the next day, there was nothing, either.
We had a great stay. The hotel was exceptionally clean and the staff was friendly and welcoming and helpful.
Business response:
Dear Guest, It was a pleasure having you as our guest, and we sincerely appreciate you sharing your experience. We’re delighted to hear that your stay was comfortable and immaculate, and that our team left a positive impression with their warmth and attentiveness. Creating a welcoming environment for every guest is very important to us, and it’s wonderful to know our efforts contributed to an enjoyable visit. We look forward to the opportunity to host you again on your next trip. Sincerely, Hotel Management
Floors were dirty.
Business response:
Dear Guest, Thank you for sharing your feedback. Cleanliness is vital for a comfortable stay, and we apologize for any oversights by our housekeeping team. We appreciate you taking the time to share your experience and for highlighting the aspects of your visit that were satisfactory. Feedback like yours helps us identify areas for improvement and reinforces our commitment to providing well-maintained and welcoming accommodations. We hope to have the opportunity to host you again in the future and provide an even more enjoya... read more
Frequently asked questions about Extended Stay America - Wildwood - The Villages
How is Extended Stay America - Wildwood - The Villages rated?
Extended Stay America - Wildwood - The Villages has a 3.7 star rating with 125 reviews.
When is Extended Stay America - Wildwood - The Villages open?
Extended Stay America - Wildwood - The Villages is closed now. It will open tomorrow at 9:00 a.m.