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Extra Space Storage

4.9

About this business

Location details

155 Butterfield Rd, Vernon Hills, IL, 60061, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,186 reviews
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Josh B.'s profile image
Josh B. 
rating
3 weeks ago

Smooth and quick transaction, highly recommended!!! In and out in 10 minutes!! I highly recommend this business!! 

Business response:

We are thrilled to hear about your smooth experience! Your recommendation means everything to us. 

Linda F.'s profile image
Linda F. 
rating
a year ago

I was at the Vernon Hills location today, I rented an unit from Extra, the price, the employees were so helpful and kind 

Business response:

Thank you for the review, Linda! We pride ourselves on having a friendly, helpful staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. 

Janet W.'s profile image
Janet W. 
rating
2 years ago

I have trusted Extra Space Storage with my possessions from 2008 and have had continual positive and professional service. When I moved in 2017, I transferred my possessions from the Deerfield Extra Space Storage to the Butterfield Road facility very close to my home. I continue to have positive and excellent customer service. The staff is very helpful with all my storage questions. The units are clean and well maintained. The gate hours are very reasonable. I'm very pleased that they keep their rental costs minimal in ... read more

Business response:

Hi Janet, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Our team is here to make sure you have a great experience while storing with us. Let us know if we can do anything else for you by emailing us at customerservice@extraspace.com. 

Alyson B.'s profile image
Alyson B. 
rating
5 years ago

David and Anthony were beyond helpful getting us set up with the perfect unit for the amount we have to store. They explained everything and made the whole process easier than I could have ever expected. Thanks for everything guys!!!! 

Business response:

Thanks, Alyson! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear David and Anthony were able to provide that for you! Don't hesitate to reach out if you need anything! 

Minda L.'s profile image
Minda L. 
rating
7 years ago

This places provides good value for what you pay. No complaints so far. Marty was very helpful and the setup was was easy! 

Sophie L.'s profile image
Sophie L. 
rating
8 years ago

The customer care team here does a great job of taking care of their clients and has always been responsive and quick to take care of my needs. I stored my car here for a few months and I am very glad I chose this location, the price is approx 30-50 less than nearby locations, and the customer care is impeccable. Good job guys! 

Phillip M.'s profile image
Phillip M. 
rating
9 years ago

Outstanding!! Professional Staff and well run. They explained all my options and helped me select the correct size storage space when they could have upsold me. I had a lot of questions and all got answered. 

Katie M.'s profile image
Katie M. 
rating
9 years ago

This was my first time renting a storage unit. I opted for this location due to it being conveniently close to my home. Affordable, clean, and the staff is very friendly and relatable. Love that there are multiple payment options. 

Denise B.'s profile image
Denise B. 
rating
10 years ago

Michael is awesome. He answered all our questions, he took time to show us the space we would be renting and just has a great personality. This is our first time using a storage facility and this place is nice, clean and secure. I would recommend this place!! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,186 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.