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Extra Space Storage
- Self Storage
- Vernon Hills, IL
About this business
Location details
155 Butterfield Rd, Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Buyer beware! They will offer a discounted rate to get you in. Once you get your stuff moved in they start jacking the rates every 8 months.
Business response:
Thank you for leaving us a rating, David. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (847) 573-0202 to discuss any of our other available units and we'd be happy to find something that meets your self-storage needs as well as your budget.
We rented three units here, two "regular" and one climate controlled. No problems with the two regular units. Easy in, easy out. The climate controlled unit ended up with a roof leak of which they did not make us aware. Because we did not opt for their insurance coverage, one chair of a very expensive dining room set is potentially ruined and we have no recourse. I completely understand that we did not take the insurance. What I do not accept is that they have no responsibility to let the renter know that they have had... read more
I am closing out my account at this facility and moving my belongings elsewhere. In 3 years, Extra Space Storage has raised the cost of my small 5'x10' storage locker by almost 50%, from $65 to $93. That's almost $2 a square foot... my whole apartment is less than $1 a square foot, and has carpeting! This latest increase came as a complete surprise - I did not get any notice, save for the brand new $10 increase when they auto-drafted the money from my bank account. Extra Space Storage has quickly become the Turing Pharmace... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,201 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.