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1544 N IL Route 83, Round Lake Beach, IL, 60073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I am very Happy with my experience @ExtraSpace Rt 83 Mary and Justin have been a huge help, polite and understanding. I recommend this storage, its clean and the staff go out of their way to make sure your storage needs are met!
We didn't have the same experience as the others. I am a Latino and Mary treated me and my pregnant wife with respect and very professional. We had the storage unit for a year and a half. I will say the prices could be more competitive. Overall we didn't have issues coming and going to the unit and the facility was always clean. Unit 408
Business response:
Thanks, Willie! We appreciate your feedback and will use it to improve. We're pleased to hear you've had a positive experience throughout your say at Extra Space Storage. Thanks for your review and for allowing Extra Space to provide your storage solutions.
I cannot say enough about this company. We chose this location when we moved out of Lake Villa because it was close by. Mary was with me from day 1 with outstanding customer service. She understood the stress of my move, and my budget. She did not try to sell me anything I did not need and in fact probably saved my things: I wanted an outside unit but because of my wood furniture it was better protected in climate control. I had no idea this was a factor and am so grateful to her for her education on how to save the most and... read more
My husband and I have been looking for storage and after reading about extra space storage and the yelp reviews I was a bit hesitant, but glad I did not let any bad review stop me as my experience was absolutely great! The manager was extremely helpful and the space very clean and fair prices to boot. We will be moving our "stuff" in this month and I will update my review if anything changes!
Mary runs a great storage site. We rent every year for a couple of months and she is always great to work with.
We shopped around searching for a storage facility that offered a fair price, but what we found at Extra Space storage is far beyond that... For more than just a fair price, this facility offers indoor units, outdoor drive-up units, and even smaller locker units, all with very ample storage space; recreational vehicle storage; climate control, packing supplies, trucks with lift gates and ramps, high tech security, convenient, easy access, easy payment plans, a user-friendly website, and the gem of all selling points ~ a s... read more
After I had a terrible experience at a different company, Mary was so helpful. She explained the process to me, went over all the fees, and got me a great deal. The customer service here is superb. I was given directions, greeted with a smile, and they went the extra mile to make sure I was happy. I highly recommend using this facility.
That place is horrible-- The old storage place that was here before this had great management and then Extra Space acquired them last year and they are awful now-- gate access is frequently broken and they raise the rate way up after you are in there a few months... there are many more reliable and affordable options in the area.... Stay away from this one Extra Space is a lemon !!!
Expensive for no reason. Chose this place for a cheap rent close to home and in two months the rate almost tripled with no notice. There's better safer and cheaper options out there
Business response:
Your feedback is very important to our team, Sam. We're sorry to hear you're unhappy with your experience and rental rate. We'd love a chance to talk with you directly, please call us at 888-storage.
Extra Space Storage has a 4.9 star rating with 1,833 reviews.
Extra Space Storage is closed now. It will open at 6:00 a.m.