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Extra Space Storage
- Self Storage
- Austin, TX
About this business
Location details
6412 Burnet Rd, Austin, TX, 78757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I have been a customer for nearly three years, and Dolores has been invaluable throughout my experience. She is always helpful, responsive, and willing to take the time to answer my questions. Recently, I received a postcard about a rate increase and reached out to Dolores for clarification. She took the time to review everything with me and was able to help me find a lower rate. If you receive a rate increase, I highly recommend reaching out to Dolores before simply accepting the new price. Don't hesitate to ask for her he... read more
Business response:
Thank you for sharing your experience, Leticia. We are glad to hear that you have had such positive support over the years at Extra Space Storage, and we will be sure to share your kind words with Dolores and the team.
Dolores went above and beyond to help us with our move. She deserves 10 stars - this place is THE BEST!!!
Business response:
We are overjoyed to hear Dolores made your move seamless, Nancy. Thank you for recognizing her outstanding effort!
I have been a customer for nearly three years, and Dolores has been invaluable throughout my experience. When I received a postcard about a rate increase, I called her for clarification, and we negotiated a lower price. Don't hesitate to reach out to Dolores; she will assist you in any way possible. Thank you, Dolores!!! Great customer service! Thank you, Leticia Villarreal
ExtraSpace on Burnet Road in Austin has a secret weapon which is Dolores. She is fantastic! Takes great pride in her job, is friendly and helped us find a great space. So thrilled we found her. Kudos to the ExtraSpace team!
Business response:
We genuinely admire your positive feedback about Dolores at Extra Space Storage on Burnet Road in Austin. Thank you for sharing your experience with us!
Deloris was great! Helped to dial in our rate for the existing indoor space and helped with getting an outdoor spot lined up too. Definitely recommend!
The employees at Exrea Space Storage in Round Rock went above and beyond for me today. They were kind and very helpful. We have used them for our storage needs for several years
Business response:
Thank you for being a loyal customer, Beth. We're glad our team went above and beyond for you, were kind and very helpful. Feel free to reach out any time at 888-storage.
I really love and appreciate this facility. I use it for business-related storage because it's conveniently located and helps us keep our business locations cluttered free. The facility is kept very clean and the manager, Delores is absolutely delightful. I'm one year into a 2-year contract and I plan to renew next year!
Business response:
Thanks, Noelle! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Please give us a call at 888-storage if you need further assistance with your storage needs.
Great customer service, The property is so clean and you can alway know for sure Dolores is alway there to lend a hand. Highly recommend.
Business response:
Thank you for the kind words, Mark! We're committed to providing excellent customer service and clean property. We're glad Dolores is always there to lend a hand. Don't hesitate to reach out at 888-STORAGE if you need anything!
I, like Barbie, have lots of outfits that I love and all the shoes to match so I need an extra closet to rotate my clothes by seasons. Extra Space Storage is perfect for an extra closet. It's convenient, affordable and that staff, especially Delores, is wonderful! I highly recommend Extra Space
Business response:
Hi Cecilia, thank you for your review! We are thrilled to know you were met with a convenient and affordable facility with helpful staff. It's great that Delores hit the mark for you. Your recommendation means so much to us. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 881 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.