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1265 Oakland Rd, San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Just got a storage unit here. Place looks clean and safe. Alan took me around the joint. So far so good
The only reason I took away a star is because it has been several months since they have not fixed their 2nd (exit) gate which now has a lock on it. Due to this, 53ft semi's can no longer enter this facility so people who are renting this place and require a 53ft semi to deliver their furniture will be extremely disappointed. Also, many transient people are nearby. And one more negative, the bathrooms are closed after hours and all day Sunday so please plan accordingly (very inconvenient). Now for the positive: very nice... read more
This place was great! Clean and great customer service. The only reason I didn't rate 5 stars is that $171 seemed expensive for one month for my size unit. Highly recommend however!
I had such a good experience with this place! The customer service is beyond amazing and my storage unit was clean and decently priced! Definitely would recommend this place to a friend.
It was so relieving to work with Extra Space Storage after taking our business away from Public storage down the street due to their complete inefficiency and hidden prices. The woman at the front desk was very helpful and friendly. The storage unit was clean and I felt confident leaving my things there. The fees and pricing were very straightforward and cheap. We were even able to pay for just half the month rather than doing an entire month to month payment. They really know what customer service is and i will use them ag... read more
I have conducted business with this facility twice and they have been very helpful and professional especially Vanessa Davila. She is super nice and helpful!!! We need more people like her. Storage units, facilities and premises are always clean. I see staff maintaining the area either sweeping or even painting. I would have given them 5 stars but lately the exit gate has been left open and that is a security issue especially when one is inside the facility either loading or unloading. Another issue I have is that I sus... read more
I have been renting storage space from Extra Space Storage, for 8 years! Customer Service is Excellent Tom & Mario the "BOMB" helpful, friendly& go beyond call of duty.....Very clean access very confident...... I recommend this business to all that need extra space storage! Great Job Guys & I thank you Mel
This place is very clean and the staff is super helpful! When I went to put my things in storage, there were two carts right by my loading area and it's elevator access!! The only frustrating thing is that the lock mechanism is tricky to buy locks for. I bought a long clasping lock and it took a lot of wiggling to get it to fit. It is really clean and the access is inside on the second floor so I don't have to worry about the weather. Also, I would suggest they install some sort of lighting inside the storage units. But, the... read more
This is a well run business operation with excellent, professional staff and a clean and technologically advanced building. The only reason I didn't give it a 4 star is because the pricing is a bit bait and switch in my opinion. I responded to an ad of "first month free" (sign up fee of some sort, which was like 30 bucks) and then was told I had to buy insurance which was 9 a month, and buy your own lock, which was 10 a month. Annoying games like that aggravate me, and could be done without. As far as the last reviewer, ... read more
Extra Space Storage has a 4.9 star rating with 1,147 reviews.
Extra Space Storage is closed now. It will open at 6:00 a.m.