Extra Space Storage

4.8

Self Storage
North Highlands, CA

About this business

Consumer Services Self Storage

Location details

2733 Elkhorn Blvd, North Highlands, CA, 95660, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.8814 reviews

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Lacy W.

10 months ago

Update** The property manager was awesome and completely helped and fixed it all. And went above and beyond to make it better.

Business response:

We're pleased to hear that the property manager was able to help and go above and beyond to make things better.

Nicole G.

a year ago

Jarred was great, I needed a storage unit same day due to unforeseen circumstances. Jarred was able to get me a great unit after I was misquoted at another storage facility. He was kind and worked with me in a sense of urgency. Thank you again for your diligence. Highly recommend this location for convenience and great customer service.

Business response:

Thank you so much for your kind words, Nicole G. We deeply cherish your feedback and are truly glad that Jarred was able to assist you promptly. It's wonderful to hear that he was able to provide you with a great unit, especially given your urgent circumstances. We take pride in our team's ability to offer convenient solutions and excellent customer service. Your recommendation means a lot to us, and we're grateful for your trust in our facility.

Somer T.

a year ago

Some of my family rented here and recommended this facility because they had a great experience. Whether you need a small space for a couple items or a huge unit for a 3-4 bedroom house they got you covered. Ask for the property manager Jarred. He has great customer service and will make sure you have everything you need.

Business response:

Hi Somer, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Jarred has great customer service and will make sure you have everything you need. Please tell us if we can do anything else to help you with your storage needs. We can be reached at 888-STORAGE.

K T.

a year ago

I've had items stored here for quite some time. Had a issue with the lock and needed it cut off, manager was at my unit in moments to help me resolve my problem. Clean place and never seen any questionable persons inside the gate. It's a big metal gate and the place has lotta cameras.

Business response:

Thank you for your feedback, K! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If you need anything, do not hesitate to reach out at 888-storage.

Xa V.

2 years ago

The service was great! The process was easy. I would likely recommend this place if anyone wants to store their personal stuff away.

Business response:

Thank you for the excellent rating, Xa! We're happy we were able to provide a smooth rental experience. We're always here to help with any of your storage needs at 888-storage.

Yaritza S.

2 years ago

Not sure how things were before, but WOW. Customer service answers all of my calls and is very responsive. I called them again today and they immediately offered to help me with what I needed. The customer service alone is 5 stars, but the place is so much more cleaner too!

Mercedes E.

3 years ago

Satisfied with the customer service and very patient I really appreciated Carla for being understanding and explaining very well

Business response:

Thank you, Mercedes. We're thrilled you had a positive experience with Carla at Extra Space Storage. Please stop by the office if you have any questions.

Elizabeth F.

4 years ago

I moved back to this extra space storage Karen always gives great customer service And units Are kept clean! Thanks

Business response:

Hi Elizabeth. Thank you for taking the time to share your feedback with us. It's important to us that you feel appreciated as our customer, and we would love the chance to turn your experience around. Please give us a call at 888-storage so we can make things right.

E S.

4 years ago

I kept some things here in a 5x10 for about 18 months. I had zero problems. The place recently got a nice makeover. Karen the manager has been working here for several years and is an expert. Highly recommend!