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Extra Space Storage

4.8

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Location details

2733 Elkhorn Blvd, North Highlands, CA, 95660, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8863 reviews
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Jasmine C.'s profile image
Jasmine C. 
rating
9 years ago

If you go Ask for Bridget she's the best she goes above and beyond I had an option to move to storage closer to my house and I don't want to leave I don't want to deal with anyone that isn't Bridget she is literally a diamond there I recommend family and friends to go there as a matter fact siblings and cousins and mother-in-law all storage with extra space thanksto Bridget 

Bernard G.'s profile image
Bernard G. 
rating
10 years ago

So i was on a short time schedule with locating a self storage unit for a furniture delivery. i had done my research and came to Extra Space Storage Britney was very patient and helpful explaining what the terms and conditions of the 1st month free promotion. she took the time to show me multiple available units and even researched online pricing for me to save money. int he end i felt very comfortable with them and she made it easy for me to decide if i wanted to go with them no pressure i am very happy with the assistance ... read more

Mike F.'s profile image
Mike F. 
rating
11 years ago

The girl that rented me my unit was great, her was britiny at the north highlands ca location. Fantastic customer service! THANK YOU BRITINY! Michael Friedrichs Unit 232 

Marie C.'s profile image
Marie C. 
rating
11 years ago

Staff is very friendly and courteous. Storage units are clean and well kept. The price cannot be beat! Security is top notch. Highly recommended. 

Ron J.'s profile image
Ron J. 
rating
2 months ago

When I submitted a police report and later talked to the district managers they suggested that I move to another location instead of the current one. Which is still under investigation. They also just raised my rent all of suddenly. I will be moving out due to our suspicious break in our unit 

Business response:

We apologize for this serious security breach, Ron. Please contact us at (916) 331-4401 to discuss this matter immediately. 

Michael S.'s profile image
Michael S. 
rating
2 months ago

I had just entered my unit with my hands full and gate fell behind me when Christina aggressively banged on my gate and opened very aggressively yelling at me gate needs to stay open!! I was startled and completely caught off guard. When speaking to management she stood there staring at me making me very uncomfortable. I've been at the unit 10 days and will be taking my items elsewhere. Very unprofessional and do not recommend this facility. 

Business response:

Thank you for sharing your concerns, Michael. Please contact us at (916) 331-4401 to discuss this further. 

Ron J.'s profile image
Ron J. 
rating
2 months ago

I recently had my storage unit broken into, and our family lost everything. They assured me they had cameras and it was a secure building. My lock was replaced, and then the manager put a new one on, but she didn't know who had installed it. A few weeks later, our bins and boxes were gone. The police and CSI suspect foul play because the manager wouldn't fully cooperate with them. They are processing fingerprints, and I agree this was an inside job. 

Business response:

We apologize for this serious security breach, Ron. Please contact us at (916) 331-4401 to discuss this matter immediately. 

Michael D.'s profile image
Michael D. 
rating
a year ago

Do not buy storage auctions from this facility. You will be scammed by them. They intentionally stage the auctions after removing anything of value from them. There is no way that any person on this planet would store straight garbage for high monthly cost. Would not admit there faults and how they ripped me off but this is not the first time that I have had issues with this company staging these storage auctions. Anybody who has been deceived by them with the storage auctions in the past, please put your experience as well.... read more

Katrice J.'s profile image
Katrice J. 
rating
3 years ago

Do not store your items here. We have been storing our items here for the past 2 years our monthly rates started off at 157 and now 301.00 a month. Such a high increase. Not to mention there are rat feces everywhere inside our storage we had to get rid of a lot of clothing items as they chewed through our boxes and containers and yet they continue to raise prices meanwhile their facilities are filthy. Will be taking pictures and posting to social media as this is disgusting and I'm sure other units have been effected with ra... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 863 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.