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Extra Space Storage
- Self Storage
- Modesto, CA
About this business
Location details
2101 Sylvan Ave, Modesto, CA, 95355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
This facility does not accommodate for much. The location was prime but this is all. They have no trash on site for people to use. There's hardly anyone ever in the office. After your second or third month, the price will shoot up at least three times as much as your original statement. The insurance is ridiculous as well. The gate has been down a numerous times as I've been here. Be aware of this location and all other extra space storage locations. Read all the details before signing up. I will be moving my stuff to Sierra... read more
Business response:
We really appreciate you taking the time to share your feedback, Jose. We would love to talk to you more about your negative experience. Please give us a call at 888-storage.
DON'T RENT HERE! Or at any Extra Space Storage for that matter. I've heard so many who got screwed over like I did from other ones. This is apparently a corporate thing that they continually do and they get away with it!! I rented a 10x10 in December at the online price and all was good. Clean grounds (although that has changed recently), great staff, etc. Then in March I received a notice that my rent in April would be DOUBLED. That's right DOUBLED from what I was originally paying. The notice stated my "promotional... read more
we moved to San Jose from another state and needed to put all our furniture in storage until we found a house, maybe a year or so, extra space in modesto on sylvan was $100 less a month than most of the other facilities I quoted and all the placed in San Jose so we thought it would be worth it to have our things a little further away if we had to drive a little a couple times if we needed something. we were informed there was no contract and prices could increase quarterly. nothing we could do about that. that was standar... read more
Business response:
Hi Jennifer, we're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anyt... read more
Completely inflexible staff in regards to moving needs. Very dissatisfied with this company.
The young lady that runs the place is super nice. The place is very clean. But! The corporation is definitely out of touch. As a retired Corpt guy. I find there price increases are far to much and far to afton. They dont understand that there pricing makes people go out and buy a shed. A 10x10 shed is 3 months of rent at this place for a 8x10. Lucky im moving my stuff soon. I just cant afford this place. They price you right out of there units
The help is nice enough. However, they won't match rates from other facilities in town. (Not a good sign). and they have insurance rates that are twice the industry standard. They have a sign out from that says $1 first month, not honored. Store-Quest is much better, in price and attitude and business model. Save your time.
This is a good business until they basically steal your money through the "easy pay" that they have you set up at the beginning just so they can waive a simple fee. I rented my unit May 26th, paid $134.00. On the 26th of June my credit card was charged a full months $134.00 rent. When I went back on July 5th to "move out" of my storage unit they told me they would not refund me a pro-rated amount for the time I didn't use in July. So since I'm done using it July 5th, you would think I rightfully deserve a refund for the... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 841 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.