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Extra Space Storage
- Self Storage
- Elk Grove, CA
About this business
Location details
9480 W Stockton Blvd, Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
This place is as great as a Storage Place can be! Manager and employees are very helpful and understanding. Storage units are clean, the property is well maintained and I feel confident about storing my belongings there. I do appreciate it! Thanks again!
Business response:
Hi Gabriel, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.
Had an excellent experience while using this facility. Melissa was absolutely incredible and I highly recommend this place. Amazing!! A+++!!!!!
Business response:
Thank you Chris for the review and feedback on our Stockton Blvd location in Elk Grove. Please stop by and talk to Melissa if you have any questions!
I just rented my second Unit there and I am very pleased to say that the Staff were very helpful and the units are Great size. Indoor really mKes it safe to keep your belongings safer.
Awesome customer service. Melissa was great in providing information about availability of storage space and found us a storage in close proximity to the entrance gate and building entrance. She also was able to give us a discount which made us a very satisfied customer!!
Business response:
Thank you for sharing your experience, Grace! We are so glad to hear that the facility's location is convenient and Melissa was there to help with all of your storage needs! Don't hesitate to reach out to us at 888-storage if you need anything.
Already reviewed Sarah but I think I forgot to mention Kevin , the Manager, that he actually gave me a lock when he felt that I was having difficulty getting a new one , he was really helpful ...i will definitely store again on their storage
Business response:
Thank you for the kind words, Michaella. We're glad Kevin was able to assist with your storage needs! Our team is here to serve you, so give us a call at (916) 691-1550 if you need any future assistance! Thank you for choosing Extra Space Storage.
Sarah was willing and available I was in and out in 30 min. Yes so bring your own lock and key I needed some extra space because I'll be selling my home soon and there is a lot of clutter so I'm just going to get a 5 x 5 storage for the price of $43 a month which sounds great however the property requires that you have their insurance which is an additional $14 per month so I felt like it was a little misleading and false advertisement because on the front of the building it clearly states that you can get the first month... read more
The facility itself is very clean and well-managed. The staff are great and very helpful. However, the corporate advertising of "First Month Free" is suspect. They clearly advertise on a banner "First Month Free" Ask the Managers for Details and when you ask they tell you, your particular unit does not qualify for this promotion. So, this is why I'm giving them only three stars. I wonder if any unit qualifies for this promotion?
Rent got doubled in a few months. Never got a notice that this would happen so I'm assuming it was in the fine print. If you are planning on renting space here please take that into account.
Business response:
We apologize for falling short of your expectations, Justin. We strive to provide transparent and competitive rates and occasionally adjust them to reflect market conditions. We regret that this change did not meet your expectations. Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage.
We just started renting a unit here at the end of November 2022. We were paying $100.00. Just got a notice the rent is going up to $180.00 in March.This seems unreasonable on any level! Be aware, ir you're thinking about renting a space here. There reasoning is that it's what the market will bear. I'm so disappointed in this extra space storage, but renting another truck to move our things is more than we can do right now. My point... just because you CAN charge more it doesn't mean you should!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,148 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.