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Extra Space Storage
- Self Storage
- Fontana, CA
About this business
Location details
17197 Valley Blvd, Fontana, CA, 92335, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The facility is clean and the staff has been great. Azucena signed us up the same day that we called. Even though it was late, she showed me around and didn't make me feel rushed. When we needed to get a second unit, it was an equally pleasant transaction. I am happy to recommend this facility. They have done a great job for us.
The extra space storage staff gave me excellent customer service. The assistant manager Priscilla helped me identify which storage space I needed, and showed me the different sizes available . I would definitely recommend them, and will definitely be using them again. They have a variety of storage spaces available to meet anyone's needs and have the best prices.
Azucena is wonderful. She showed me the space I reserved and it works. I have never used a storage facility before but she made the whole business easy. She is very friendly and helpful. I feel my items are in a secure location and that is important to me. All in all a great experience.
What a great professional Staff. Azucena & Letty take care of MY business as if it was theirs. I would highly recommend this facility to anyone. As a matter of fact I have!!. The effort they put into keeping this storage area clean,very well managed and professional is tremendous.
I actually have a storage unit at the other Fontana location, and have had no real problems with my unit. The price is still reasonable although the rent has been raised a couple of times over the last 2 years. The units and the facility are clean and well kept and security is good.
I do not recommend this place! I rented out a storage room to be able to leave the state knowing my valuables were safely stored and when I came back half of my stuff was covered in rat droppings and the cables to my stove and fridge were bitten off as well as many holes in my sofas
Business response:
We are very sorry to hear about your experience and the condition of your belongings upon your return, Victor. We take concerns regarding property damage and pest activity seriously, as we want our customers to feel confident storing with us. Please contact us directly at 888-STORAGE so we can discuss this with you further and provide assistance.
Funny how things change. I was told at the beginning of this month that I was being evicted from this place, my unit, for no apparent reason at all. Can't be for non payment of rent, that has been an automated pay for the last 11 months. Couldn't be because I'm there all the time, I'm not. I initially rented this unit to store all of our Christmas decorations. Then some other stuff was added. I was contacted by telephone earlier this month and when I returned the call I was asked what my address was. I said the same as it ... read more
This place is HORRIBLE! I had stuff stolen right out my storage when I was loading my car literally within 5 minutes. When I notified management of the incident they didn't even seem to care and lied about not seeing anyone on outside cameras! Obviously my stuff didn't grow legs and walk out by itself! Even worst their insurance there doesn't even cover theft! This place is very unsafe and they don't even have cameras in the hallways? This place is a joke go anywhere but here. I guarantee you will have things taken from your... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,779 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.