Extra Space Storage

Emily E. 

on Yelp

9 years ago

Extra Space stayed open for me past their normal hours to get me a space last minute! They were incredibly helpful and professional! Would recommend to anyone looking for a storage unit! 

Eugene G. 

on Yelp

11 years ago

Mike Ramirez and Mike (the other mike) were fantastic. Within a few minutes of reserving my storage online, Mike called me and confirmed my order which I ended up upgrading to a larger unit based on his recommendation. He answered all my questions and was very helpful. A week before my move in, he called me back to confirm my arrival time and asked if I had any questions. When I arrived after a long drive into town, he was very attentive and provided fantastic customer service. He gave me a tour of the facility and was ... read more

Meg S. 

on Yelp

12 years ago

It can be a little bit creepy walking into a semi dark storage floor, but I love that this storage facility saves energy by having motion-activated lights on each floor. The floors are very clean, the gate always works, and there are trolleys on the first floor for your use. I'm glad this is where we have our storage. 

Ben L. 

on Yelp

12 years ago

Stowing away your stuff is a huge task. Nobody likes moving and nobody likes lugging their stuff off to a dusty locker halfway across town. Nobody wants to pay an arm and a leg to store their stuff either. When you live in the boonies, storage is fairly cheap. But if you live in Central Dallas, storage can be a pretty penny. So for me location and a fair price were a top priority. Enter: Extra Space Storage on McKinney. The prices are average (about $150 for 10x10 space) but the location for me is unbeatable. While the pri... read more

Pea J. 

on Yelp

a year ago

im one satisfied customer here at extra space storage. Brenda at the Mckinney location was very helpful and a very good attitude. I'd recommend anyone else to come here. thank you Priscilla jimenez 

Jorden M. 

on Yelp

a year ago

Got quoted a rate of $147 per month so I signed up and moved my stuff in. Two months later I get charged $247 without any notification, I just saw on my credit card. I called to ask about it and they said they can change the rates whenever they want to without notice if ~market rates~ change. Totally deceptive. They probably think people won't move their stuff out and they can just scam them this way. I moved my stuff out two months later. 

E M. 

on Yelp

a year ago

I don't like leaving negative reviews unless necessary. All I can say is watch out for the bait and switch. 2 months after moving in was told price was increasing by over $94 per month. I called to complain and was told if I paid a year in full would have a lower rate (still higher than what we agreed upon when moving in 2 months earlier). Brenda said she left me a voice mail and I did not reply so the guaranteed year rate was voided. Nobody tried to email, send a letter or text me. You can't assume everyone receives voicema... read more

Dale D. 

on Yelp

3 years ago

Increased monthly rate (10x10, non-climate controlled) ) from 115-179 dollars a month (about 55 percent) citing "market conditions". Wow, seems so opportunist.and oddly excessive. Other storage places, including one across from their location starts at about $108. Another $115 and is 10x15. Obviously I am moving everything based on principle alone. 

Sheela L. 

on Yelp

4 years ago

Beware of the Mckinney Ave location's rent increase. They increased my monthly rate $23 after 4 months. Now they increased it $80 more. That is $103 increase in 1 year. Their facilities are nice and the workers are friendly but $231 a month is too much.