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Extra Space Storage
- Self Storage
- Palm Springs, CA
About this business
Location details
1000 N Farrell Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Must work off of commission. I was out of town and told him to call me tomorrow because I was busy at the moment and couldn't pay over the phone. He said sure, I'll talk to you tomorrow. Got a call today that they started the foreclosure process and charged me an extra $85. So when I went in to pay and asked about the fee he said he was charged today and I said it would of been nice if you called me on Saturday like you said you would. He smirked and just took my money. What a jerk. Customer service is not a priority here. H... read more
Beware of paying up front for your space. If you pay in advance and you remove your stuff from storage, you will NOT get a prorated refund. I only found that out AFTERWARD. What was the response to me asking for a prorated refund for the time I didn't use, which was the MAJORITY of the month I paid in advance? "It's in the contract." Needless to say, I won't be using this company ever again. I lost nearly $100.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 652 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.