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Extra Space Storage
- Self Storage
- Hilo, HI
About this business
Location details
200 Kuawa St, Hilo, HI, 96720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Outstanding, very helpful. The building is clean. The 3rd floor units are above the water zone. They have moving carts that renters may barrow. Every office person has been very helpful. The have gone above and beyond to help. Also their unit locks are less expensive then the nearest hardware store. All A/C....
This place was sooooo clean it was crazy. The person who helped us, Grace, was so patient. My husband and I were super exhausted after moving all morning and she calmly walked us through all the options. She was fantastic. This place is really a state of the art facility. I was impressed with all the safety features and how clean everything was. Very glad we chose this place.
Very clean, safe and secure! Love the temperature control. Office girls very nice and helpful. Would be a 5 star if the free moving van was available to customers.
HORRIBLE BUSINESS PRACTICES! Ignore all the good reviews, because this location is holding my things hostage and not giving me any sort of idea when I will have access to my things. Here we are on week two with no access to my things in my unit. Almost two weeks ago now they sent an email saying "Extra Space Storage would like to inform you that there will be No Access to the property until further notice. We apologize for any inconvenience this may cause." Could they be more vague? For a week of them treating the sit... read more
I agree in part to the other reviews - clean, temperature controlled, easy entrance, polite and helpful location manager. The BIG drawback is the pricing!! I set up my storage space account - automatic withdrawal each month - easy for me and they get their money every month. Initially my rate agreement for a 5 x 12 unit was $90 a month. The 5 x 10 units were in higher demand so I actually got a 5x12 for less than a 5 x10 which was $119/month. Good so far, then 5 months into my having the storage unit I received a rate chan... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 757 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.